"On time and no problems. Good service"

"Delivery was excellent, got the product and less than a week later they are sending me emails that it is time to reorder. And then more emails encouraging me to purchase more items from them. I order what I want when I want and will not be pressured into ordering more products."

"Normally I don't have any issues but I was extremely upset by my most recent order. I ordered 30 Apoquel pills for my dog but only received 16, even though the order said 30 and even the bottle said 30. I do have to say the customer service team was great and immediately hopped on it. They quickly approved another order for the missing 14 pills BUT....it happened again. This time, 2 pills were missing. As I'm writing this review, they are sending the remaining 2 pills and I am awaiting their arrival. Not bashing the customer service, they were amazing. But im disappointed that the pharmacy messed up the order TWICE. It's really not hard to just double check the count and make sure it matches. Needless to say, I will give them another chance but I'm hoping this doesn't happen again."

"I ordered 8 tubes of dog. After getting confirmation I was told they were cutting my order in half. If there is a limit it needs to be stated on their site. I won’t reorder from them!"

"Package was lost & damaged. Customer support was non-existent. "

"Not much else to say besides the order arrived fast and was packaged super well. "

"I've made two orders with PetCareRx, one for medicine, one for prescription food. Both time, PetCareRx contacted the veterinarian to get approval for the orders and got the products shipped very quickly. AND there was a discount! Very happy with their service and prices."

"Ordered some teaining treats for my dog, the tracking number said no package existed after waiting four days, emailed support and they said they were looking into it. Several days later I followed up, they said it was lost and they would re-ship, the no response to my first inquiry and lack of any kind of compensation for the wasted time in my order was not up to standard imo, I spend a lot of money there and would expect mistakes on their end to be made right. "

"Good on the first round of ordering. "

"Great prices prompt service arrived in plenty of time with lots of visibility "

"Great prises great value."

"Super easy to order and all scripts taken care of!"

"Friendly staff always helpful Prices are terrific Delivery always on time"

"Everything I've ordered has been wonderful. Customer service has always been so helpful and friendly. "

"We have 2 pets on Rx diets & always get fast delivery. Rarely out of a product (& usually everyone else is too). Been a PetPlus member for years & appreciate the discounts."