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Product & services pricing
4.00/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
4/5

2023-02-14

Quick delivery.

"The website was easy to navigate and find the product I wanted. The delivery was quicker than expected. What I did not appreciate are the repeated attempts by mail and phone to sell me more products."

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Verified
2/5

2023-02-14

Dented Cans

"All of my cans were dented. One was slightly opened."

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Verified
5/5

2023-02-14

always in time

"good service! thank you for what you do!"

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Verified
5/5

2023-02-13

Toys

"Price was so reasonable & they came quickly. "

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Verified
5/5

2023-02-13

Always a good experience

"I have used this app for years. I was amiss when I first saw the membership amount. However, with the savings I get on prescription meds and dog food, it ends up being way worth it. Never regret renewing this membership"

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Verified
2/5

2023-02-13

Disappointed

"Disappointed. Customer service poor "

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Verified
1/5

2023-02-13

Dog Bones

"I usually get compressed rawhide dog bones from Chewy. They informed me they were out of stock. Searched for and found Nature's Choice product at PetRx at reasonable price. Ordered 46 bones and order was confirmed. A day later email arrived stating they were in short supply and they would only send me 8 to make sure other customers could obtain them. I have 3 large dogs who go though a bone each daily. What they sent will last less than a week. What a joke. I wrote an email similar to this and no reply. I now note price has doubled.Definitely will not order anything from them again. "

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Verified
5/5

2023-02-13

Woo

"Fast shipping. Good prices. "


Verified
5/5

2023-02-12

Great!

"Great customer service, great prices. Always quick delivery "

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Verified
1/5

2023-02-12

Horrible customer service representative

"My order never was processed and I called them for follow up on and 3 representative were so rude and I spoke with a supervisor she was also rude, they said that they did call my Ver and my Vet confirmed that they never received any request or phone call from PetCareRx, I paid insurance for this service from 2016 I never experienced any problems before with my refills or orders until now, I don’t know if PetCareRx have new staff but they need to fix this issue, hoping they can review my calls and confirm recorded calls that my statement is true. "

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Verified
5/5

2023-02-11

Delivery Service

"Great service, excellent for those in rural type areas without a car plus FREE!!!! Cant beat that."

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Verified
5/5

2023-02-11

Excellent service

"I have been ordering vetmedin, furosemide & enalapril for my dog & I've never had a problem. The prescriptions are all always processed & delivered in less than or with in a week with the regular delivery option. Oh! I did have a slight situation once, where one of the meds that were sent had 2 pills that were fragments & customer service credited me for those pills without any hesitancy."

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Verified
4/5

2023-02-11

Fast fill and delivery

"Rx was filled and delivered quickly"

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Verified
5/5

2023-02-11

Standard is excellence

"2nd order was a treat for me!"


Verified
5/5

2023-02-10

Great customer service

"Quick and easy process! Order came in a timely manner. Highly recommend "