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Product & services pricing
4.00/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
5/5

2023-02-20

Easy order process

"It is always an easy order process with PetCareRx."

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Verified
5/5

2023-02-19

Excellent customer service

"My pet's meds are always on time, communication is great. I never have to worry that we will run out of the essential meds that we need. I am very happy I chose to utilize this service. "

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Verified
3/5

2023-02-18

Delayed Delivery

"This order was supposed to be delivered on a Saturday then a Monday then a Tuesday if I got here on a Wednesday after I had exhausted my supply of my pets medication."


Verified
5/5

2023-02-17

Great communication

"I appreciated the communication from customer service regarding my order. "

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Verified
1/5

2023-02-17

Never again

"Deceitful, evasive and charged before shipping by creating a FedEx label bought not shipping for over a week "

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Verified
5/5

2023-02-17

Excellent service

"I was so pleasantly surprised to get an actual phone call from a person just to let me know my order was confirmed and when it would be shipped! I’ve never had this type of wonderful experience buying from any other company. "

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Verified
5/5

2023-02-16

customer service.

"Excellent customer service."

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Verified
5/5

2023-02-16

Excellent customer service

"Excellent customer service
Same day processing
and delivery was quick!
"

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Verified
5/5

2023-02-16

Exceeded expectations!

"I was stressed when my Vet pharmacy quoted the prescription for far more than expected. I searched and found the same meds on PetcareRX for WAY less. And they took the hassle out by contacting my vet to confirm it was the appropriate medicine. Then I received it a couple days quicker than expected. VERY happy with them."

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Verified
5/5

2023-02-16

Fast delivery

"K9 Advantix - good price and quick delivery."

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Verified
5/5

2023-02-16

Amazing Customer Service

"In addition to great prices (including the discounts given through the annual membership), the Customer Care Team was exceptional. I had a couple changes in a recent order, and the customer care team was not only quick to respond, but responded in such a way that included the specific information of the adjustment I needed. Each agent was specific, knowledgable, polite, and seemed to really care about customer care. Great job!! "

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Verified
5/5

2023-02-15

Great service

"Speedy service, quick shipping. Very happy with them!"

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Verified
5/5

2023-02-15

Great Service

"Our dog food is hard to find locally. It’s always in stock and ships out quickly arrives at my door. Awesome service. "

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Verified
5/5

2023-02-15

Fast and accurate delivery

"Our cat suffers from constipation. And we were desperately in need of the prescription cat food our vet recommended. Everyone was out of stock except for Petrx. They got it out very quick for us. And we are grateful to them and our vet as the perception food was successful. "

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Verified
4/5

2023-02-14

Quick delivery.

"The website was easy to navigate and find the product I wanted. The delivery was quicker than expected. What I did not appreciate are the repeated attempts by mail and phone to sell me more products."

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