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Product & services pricing
4.00/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
3/5

2023-02-05

Available, Timely, but a Little Smushed

"It was great that you guys had my cat food when it was so hard to come by and that you got it here so fast. The way it was packed, however, cause some of it to become crumbs in transit. Given deliveries these days, I was just happy to get most of it in one piece."

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Verified
5/5

2023-02-04

Chewable denamarin

"Very good prices. Quick delivery."

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Verified
5/5

2023-02-03

Denamarin Chewable Tablets

"Person I talked to when I ordered this product for my dog was very knowledgeable and courteous. I was given a discount and received the product within the timeframe I was given. It was a very nice experience."

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Verified
5/5

2023-02-03

Very Good Site

"They were very helpful and followed up on my order. Very helpful and quick delivery."

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Verified
5/5

2023-02-03

Recommended

"Quick shipping, give them a try!"

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Verified
1/5

2023-02-02

Horrible

"Underperformed and undelivered"

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Verified
1/5

2023-02-02

Never received what I ordered

"I ordered a product that needed my vet's approval so they faxed and called my vet and finally got the approval and only then was I informed they didn't have the product I ordered. Wasted a week of my time??"

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Verified
5/5

2023-02-02

Great company and Great service!!

"I recommend them to everyone!!"

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Verified
5/5

2023-02-02

No hassles and quick

"They were great. I had to do nothing other than place my order, they took it from there. Quick delivery with no hassles you can't bet that. "

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Verified
5/5

2023-02-01

Great follow-up customer service

"I got a friendly service call the day I put my order in to make sure I knew PetCareRx was waiting on our Vet's Rx confirmation before completing my order. Easy peasy and we recieved the meds a few days later. Definitely using PetCareRx in the future!"

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Verified
5/5

2023-02-01

Super Responsive!

"We had to order from PetRx as Chewy was out of our food and we didn't know when it would become available. When I placed the order, they discovered with my Vet that we needed to bring our chonky boy in for a checkup before they could approve the prescription renewal. It was great to know this and we brought him in right away. Then our order was processed immediately. Along the way, they sent several updates and were wonderful at responding right away.

Definitely looking to move more of our needs to PetRx!
"

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Verified
4/5

2023-02-01

Corrected mistake

"My address was typed incorrectly.
I had to get in touch with UPS to get it was corrected. Your company told me how to do this ,
and I got my cat food.
"

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Verified
5/5

2022-07-27

Convenient and Affordable

"PetCareRX is a godsend. Their service allows us to care for our dog by providing the convenience of home delivery at 1/3 the cost of what we were paying at a retail pharmacy. PetCareRX gives us peace of mind knowing we're able to get the medication our pup needs without having to worry about affordability.

Thank you, PetCareRX.
"

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Verified
2/5

2023-01-31

Not as expected

"They weren't thorough with contacting my vet to confirm my cat's script and I had to basically do their job with calling my vets office and then their customer service line. It seems they are more interested in pushing some sort of in-house 'discount' program that costs over $130 a year. I have repeatedly declined joining and continue to get emails and calls. If Chewy hadn't been out of stock then I would have never ordered here to begin with. The woman I did speak to with the customer service department was lovely but everything in-between seems to be a mess. I will be sticking with buying food through Chewy or my vet's office. "

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Verified
5/5

2023-01-31

They were fantastic.

"Website was great, service was great, pricing was great, shipping and delivery were great. Will definitely order from them again. "