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Product & services pricing
4.00/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
5/5

2022-11-14

Arrive Quickly

"The ordering process was easy and the package arrived quickly. The product was as expected and the price point was in line with what I wanted."

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Verified
5/5

2022-11-14

Quick turn around.

"Thanks for the rapid delivery. Happy to know my order was tracked and the doctors approval was requested by your team. My furry baby and I just had to wait for the delivery. "


Verified
5/5

2017-07-17

Helpful and go out of their way for my pet

"Ordered dog food which was backordered. Wish I had been informed of that, but when i called and learned about the backorder, they did a great job of following up and sending it out the next day so I did not run out!"

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Verified
5/5

2022-11-14

Always great prices and excellent service!

"Always great prices, fast shipping and excellent service!!"

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Verified
2/5

2022-11-14

Called me to sell me something.

"Too many calls and emails when they called the person hung up on me. Bought 100 bigs ears thought the would be in bags of 20. Only one bag. "

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Verified
1/5

2022-11-14

Very unpleasant experience

"I picked PetCare because they were the least expensive. PetCare sent me an email saying I my vet wanted me to call them. I called my vet and they didn’t request me to call them. I called PetCare and they said they hadn’t heard heard back from my vet. My vet claimed they requested PetCare to email a request for the heartworm etc. The PetCare person was very rude and unwilling to help. She essentially said it was my fault. I told her I just wanted to cancel my order and that’s when she was more than happy to help me cancel the order. Seemed rather odd that she was more excited to cancel my order than to help resolve the issue. I will never do business with this website and I will pay more for better service. "

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Verified
5/5

2022-11-14

Perfect

"They had my cats prescription food available when no one else did"

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Verified
5/5

2022-11-14

Fast and easy

"Delivered ahead of time. Auto ship makes it easy to get my dog’s regular medications."

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Verified
5/5

2022-11-13

Excellence

"Placed order online. Easy to navigate through the website. Packaged arrived, before it was expected. Will definitely use again, in the future."

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Verified
5/5

2022-11-13

Great experience!

"I needed prescription cat food for my kitty and PetCareRx were the only ones with the flavor he likes! Ordering and approval through the vets office was easy… order arrived in great shape and on time. Thank you! "

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Verified
5/5

2022-11-13

Top notch

"Fast and accurate . Thumbs up"


Verified
5/5

2022-11-13

Great

"Quick and found the exact food me cat needs."

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Verified
5/5

2022-11-12

Great!

"I probably going to order from you soon"

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Verified
5/5

2022-11-12

My cat Venus is happy

"My cat loves her prescription cat food which promptly arrived"

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Verified
5/5

2022-11-12

Great

"Ordered dog food. Came in on time. Saved me $ over local store prices. Plus didn't have to drive to the store."

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