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Product & services pricing
4.00/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
1/5

2022-11-29

nothing

"Package has not been delivered"


Verified
1/5

2022-11-29

The product is damaged in the package, which means that the packaging is not well done.

"The product is damaged in the package, which means that the packaging is not well done."

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Verified
5/5

2022-11-29

Dogs medication

"Your company was so great in responding to me ASAP about the medicines I ordered. But my primary veterinarian decided to match me with the prices that you gave. They also charge me a $10 prescription fee. I’ve asked them to please put my request through to your company 100% but it’s a little difficult. You have a great company I appreciate your time."

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Verified
5/5

2022-11-28

Very satisfied customer

"I ordered by phone. Very courteous and helpful customer service. Product arrived by the arrival date and it was exactly as ordered."

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Verified
5/5

2022-11-28

Fast and great shipping progress communication!

"You continue to provide a great online shopping experience with easy navigation and ordering. I really appreciate that you store ,y vet contact info when I need her approval for flea, tick and heartworm meds - easy peasy!"

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Verified
5/5

2022-11-28

Prompt and courteous!

"My normal cat food service has been having issues getting or keeping RX food in stock and they came through for me with quick delivery and a phone call. Much appreciated!"

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Verified
5/5

2022-11-28

On-time and seemless delivery of RX!

"On-time and seemless delivery of RX!"


Verified
1/5

2022-11-28

What a joke

"This company is more concerned with selling you on some yearly membership that no one needs. But, they made no effort to fulfill my pets RX. They literally never called my vet, but claimed to have done so all while coming back in and trying to get me to sign up for an annual membership. Why would anyone sign up for an annual membership with a company that doesn't even do the first thing they were hired for unless of course that's how I get you people to actually do you job. Ridiculous! "


Verified
5/5

2022-11-28

Fast delivery

"I appreciate the customer service at pet care RX offers. Just beware of their very expensive membership renewal!"

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Verified
4/5

2022-11-27

Purina Salmon

"Had my food in stock. Very happy but it took them a bit too long to ship it. Shipping is expensive but I would use this company again for sure. "

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Verified
5/5

2022-11-26

Good choices, lots of follow up

"Prompt delivery and ongoing updates for items that were back ordered. They also reached out to my vet to get updated prescriptions "

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Verified
5/5

2022-11-26

Fast delivery, easy to order!

"Good price, fast delivery, easy to navigate website. "

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Verified
5/5

2022-11-26

Fast delivery

"First time I placed an order & was surprised but how fast it was delivered"

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Verified
5/5

2015-09-26

Always Get it Right

"Very easy to order. They always get it right and at a good price. "


Verified
2/5

2022-11-25

MeMe

"When we 1st start ordering meds woukd be here within reasonable timeframe, noe takes almost 10 days STANDARD & 2-3 days on OVERNIGHT shipping "

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