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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.81/5
Customer service:
3.82/5
Return/Replacement policy:
3.69/5
Featured Review


Verified
5/5

2022-10-26

Received Perscription As Requested!

"After a little back and forth with our veterinarian, the prescription was filled and sent. "

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Verified
1/5

2022-10-26

bad customer service

"It was supposed to be delivered on the 14th. It was not delivered until the 18th. I returned it as unclaimed and they sent it back to me on the 25th. I have told them several times, I am returning your package for a refund because you did not deliver it on time. I had to drive two and a half hours to get to a store that carried the food on the 14th."

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Verified
5/5

2022-10-25

fast

"Fast shipping and reliable"

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Verified
5/5

2022-10-25

Nupro Jt Supplement

"Delivery was expeditious and pricing was stellar!"

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Verified
2/5

2022-10-25

Order never shipped

"Ordered frozen dog food and after two weeks it was never shipped. In order to obtain the food, I had to cancel order and reorder. The only positive thing is that they expedited shipping of the reorder."

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Verified
5/5

2022-10-25

Good Job

"Everything worked as expected."

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Verified
5/5

2022-10-25

Great Customer Service at PetCareRx!

"It's very unusual to receive an actual non-robo call from a company these days, but PetCareRx emailed me and called me when my order shipped out from their
warehouse. Shipping was fast and the items I ordered were at the best price online and in store. Thanks! Will order again! Highly recommend this site for
your pet items!
"

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Verified
5/5

2022-10-25

Quick delivery and service

"Great selection of cat food, good prices and quick delivery. "

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Verified
5/5

2022-10-24

Awesome!

"All items ordered were delivered in great condition & timely received. "

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Verified
3/5

2022-10-24

Slow shipping, good service

"PetCare Rx customer service was good. But the shipper they use was not."

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Verified
5/5

2022-10-23

Helpful people

"Very helpful on getting vet approval. Thanks."

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Verified
2/5

2022-10-23

No Delivery

"I've used PetCareRx several times, and the most recent order was never delivered. I recognize that PetCareRx has to outsource delivery to UPS/USPS, but when I emailed about the problem, the first suggestion was to check with neighbors and the post office. After having done so and sending back word, I still have to word from PetCareRx, no cat treats, and no refund. "

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Verified
5/5

2022-10-23

Quick and easy delivery

"I regularly order from PetCareRx and have never been disappointed. Packages arrive well packed. Appreciate the service ."

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Verified
5/5

2022-10-23

Love PetcareRX!

" Amazing prices, speedy delivery times."

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Verified
5/5

2022-10-22

Shipment arrived quickly

"We're very happy to have this shipment arrive quickly and intact.
Because my pup enjoys this dog food it is wonderful to get it delivered before the last package is eaten.

My pup loves Dr. Marty's Sensitive Health dog food and eagerly waits to lick the bowl.
"

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