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Product & services pricing
4.01/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.81/5
Customer service:
3.83/5
Return/Replacement policy:
3.69/5
Featured Review


Verified
5/5

2022-10-12

Consistent good service

"I've bought from PetCareRX on multiple occasions. They're service is fast and shipping is free over a certain amount. "

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Verified
5/5

2022-10-11

Great service and `our product was in stockd

"We had been having trouble finding the food our vet had prescribed for our cat, Lucy, and we found it here, we had great service getting the prescription filled and the food shipped. We are happy new customers! "

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Verified
3/5

2022-10-11

Not bad...but not very good either

"Bought a new training collar, not too happy with it."

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Verified
2/5

2022-10-11

sent wrong brand

"I wanted Bayer they sent Elanco brand"


Verified
5/5

2022-10-10

Almost perfect

"Everything went smoothly and delivery was prompt"


Verified
5/5

2022-10-10

Fast service

"Excellent online service and quick delivery of my dogs food, she was nearly out, so I appreciated that!"

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Verified
5/5

2022-10-10

Great Customer Service

"I had not ordered in a while and they called to confirm my order and then worked with the Vet to get everything through quickly.

Thanks PETcareRX.

Mike in North Carolina
"

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Verified
5/5

2022-10-10

Deliver on time

"they always deliver quickly"


Verified
5/5

2022-10-10

Fast delivery

"Good prices and items were packed with care! "

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Verified
4/5

2022-10-09

Good But......

"I ordered 10 packs of cat food, no problem order went thru just fine. I received a phone call from PetCareRx offering a membership and telling me my order of 10 was being processed and should be shipped out soon. Great!

I then get an email that my order of FIVE boxes was being shipped that they limited what you can purchase but they would honor the free shipping. OK fine, I'll just place another order for 5 later. I get the shipping notification and they charged me the shipping fee. Not cool, but whatever.

Honestly I think if they are wanting to limit what one can purchase it should be in the cart itself and not in an email after the fact. I will probably order from them again. I just know for future purchases how they do things. No, I will not be paying for a membership.
"

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Verified
5/5

2022-10-09

Great Customer Service

"I was amazed to receive an actual phone call from customer service to tell me my order had been shipped that day. She was very helpful & was able to find something in stock that the website showed as out of stock. Our conversation was delightful & I am so happy to find a good place to buy my cat's Rx food. Hurricane Ian delayed my UPS order in transit (I live in FL), but it still arrived in a timely manner. I am very pleased."

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Verified
5/5

2022-10-08

Positive transaction

"Got everything we needed and it shipped as indicated. "

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Verified
5/5

2022-10-08

Quick and easy

"Quick and easy with a good orice"


Verified
3/5

2022-10-08

Delivery is slow

"Your prices are good but delivery is usually very slow as compared to Amazon. "

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Verified
5/5

2021-11-05

Dog food purchase and delivery

"Great service!! Happy dog, happy cat "