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Product & services pricing
4.01/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.82/5
Customer service:
3.83/5
Return/Replacement policy:
3.67/5
Featured Review


Verified
1/5

2022-10-03

They are scammers

"Had to return food because my pet died. Only ordered once- and they refused to refund the membership fee. Said it was because I ordered food- food that I returned because again- my pet died. Tried to convince me to transfer membership to another pet- I don’t have another pet that needs special food or medicine. Waste of money- don’t bother with them when there are so many other honest companies out there! "

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Verified
5/5

2022-10-03

Great and positive experience!!

"Quick and easy and great customer service."

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Verified
5/5

2022-10-03

Safari Cat Brush !!

"Customer service was Excellent "

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Verified
1/5

2022-10-03

Never received meds

"Never received meds ordered"

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Verified
5/5

2022-10-03

PetCareRX delivers

"I was skeptical about ordering pet meds on-line but as my pet med expenses increased, I tried PetCAreRX. I am impressed by the ease of ordering and delivering. They also have great communication. they let you know when they have received the order, when the perscription has been approved by your vet and when it ships. Great service. btw: I am not being compensated for this review and I am usually overly critical. In this case, I cant find anything bad to say."

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Verified
5/5

2022-10-03

Excellent service

"Fast delivery. Not only can I get the meds for my dog but I also can buy both my dog and cat doid"

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Verified
5/5

2022-10-03

Great service

"Quick delivery and helpful staff "

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Verified
5/5

2022-10-03

PetCareRX to the Rescue!

"I have 2 rescue cats, one had skin allergies. Vet said to get prescription dry food called Ultamino. No one seemed to have it or they were out of stock. I came across PetCareRX and was able to get this food. I will be ordering this from them from now on plus other items as I have 2 cats.
My cat is doing so well on this food, thanks to PetCareRX!

Delivery was pretty fast too!
"

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Verified
5/5

2022-10-03

Excellent service, communication

"Very good service. I get status updates for my orders. Great customer service!"

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Verified
2/5

2022-10-03

Mix up with the prescription

"This is is the second time there has been a problem getting the prescription from the vet. I have called the vet and they said they have sent the prescription with a refill but that was never checked. There was a lot of back and forth. Not very convenient. "

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Verified
5/5

2022-10-03

Great company

"Good prices. Free shipping."

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Verified
5/5

2022-03-21

Happy mom Happy pups

"Excellent very happy. Thank you. As usual very happy with the company and products. Thank you. I have never returned a product."

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Verified
5/5

2022-10-03

"Prompt delivery. We found initially the dog wouldn’t touch the food but if we ground it up and warmed it, he ate it all."

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Verified
2/5

2022-09-30

Communication Issues

"I decided to continue getting my medication from my reliable vet. I was told repeatedly that both a call and a fax were made and sent to my vet and neither occurred. I understand that a fax may not make it through, but I would know if PetCareRx tried to call, as I was there that afternoon to ask (and the women at the front desk are very reliable). They also told me that they have had other pet owners experience similiar difficulties. "

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Verified
4/5

2022-09-29

freeze dried dog food.

"Well she Love's it. Next Question is can I afford it. We will see. I am mixing the Freese dried with her other food. She seems to like it that way too. Now to see how long this first bag will last, and if it fits into my budget. I am a senior on a very fixed income. I may be purchasing another bag of Dr Marty's freezedried Dog food soon.
"

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