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Product & services pricing
4.01/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.81/5
Customer service:
3.82/5
Return/Replacement policy:
3.67/5
Featured Review


Verified
5/5

2021-12-30

PetCareRX is The Best

"Just received two deliveries for dog food I ordered. Timely deliveries and great prices under the Petplus program.
Really never considered them for dog food (mainly just RXs), but when I did a little comparison shopping, I was sold.
"

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Verified
5/5

2022-09-28

Service

"It was easy to order and came quicker than expected.
"

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Verified
5/5

2022-09-28

Love Petcarerx!

"I recommend PCRX to everyone, I’ve had nothing but positive experiences with their team. "

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Verified
5/5

2022-09-28

Great Service, fast delivery.

"Great Service, fast delivery. Will use them for all of my pets needs."

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Verified
5/5

2022-09-28

Quick service.

"My order arrived quickly. "

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Verified
5/5

2022-09-27

dog meds

"Appreciated the emails that tracked where the order was and when to expect delivery. Very helpful. Prompt, communicates well with vet for renewal of scripts. Thank you for making this so easy!
"

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Verified
5/5

2022-09-27

Great service

"On time tracking and delivery "

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Verified
5/5

2022-09-27

Very satisfied.

"Good prices and shipped quickly. "

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Verified
3/5

2022-09-27

Not the worst, but certainly not the best

"Stumbled upon the site while searching the web for best cat toys. I saw they also carried my newest favorite brand of dog toys. I ordered multiple items for all my dogs and cat. Packages were shipped separately and charges went through my account differently than the total provided on my order confirmation. Packages arrived on separate days. I did receive all items, but of the 5 items I purchased I and my pets are only completely satisfied with one of them. I received a call one week after delivery from someone identifying themselves with PetCareRX. During the greeting of that call either I was hung up on or there were complications and it disconnected/dropped. Two days passed and I decided to call the number I'd received the call from prior to check on what it was about, especially since I had concerns and wasn't completely satisfied with the items. I was informed it was a courtesy call to ensure my order had been delivered without any issues. I advised the rep that I did receive everything but we were not pleased with the majority of the order/items. He told me he was sorry and to have a nice day. Polite, but didn't even attempt to problem solve and ensure future business with me. Very discouraging. Since I have not exhausted an effort to make another call or contact them otherwise. I feel like it would be sorely a waste of time. Unfortunate too, because I was looking into the membership they offer and how it might benefit my household with multiple animals."

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Verified
5/5

2022-09-27

Very easy

"I have 7 rescue cats I take care of. I needed prescription antibiotics for 2 of them. They took care of everything including contacting my vet to verify my prescription. Delivery was fast and appreciated. "

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Verified
5/5

2022-09-26

They have great prices and prompt delivery.

"It's so much easier to shop for pet food this way, and you can rest assured that PetCAreRx has it in stock...unlike some brick and mortar retailers."

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Verified
5/5

2022-09-26

Great Service and FAST shipping!!

"Excellent service. Even received a follow up phone call confirming the order. I highly recommend PetCareRx.
Will be purchasing again from PetCareRx. Great Job!
"


Verified
5/5

2022-09-26

Excellent service and price

"Excellent service and price!"

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Verified
5/5

2022-09-26

They came through

"They are fast and customer friendly. Helped me find the Royal Canon food in short supply so my kitty didn't have to do without."

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Verified
5/5

2022-09-25

Good service

"I put my order in and it was delivered n less than a week"

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