ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.65/5
Featured Review


Verified
5/5

2022-09-20

The BEST

"GREAT prices and very prompt shipping. I will never buy in house pharmaceuticals from a veterinary office ever again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-19

Good service

"They provide good service and usually offer a coupon for a discount. They have the item I want and it gets here quickly. No complaints"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-09-19

Good service

"Accurate, a good price, and right to my door. Would use again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-09-19

Very good customer service

"Very good customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-19

Great Drug Costs

"The cheapest price for my dog's prescription. I checked every company I could think of for my dog's prescription, including my vet, and PetCare Rx has the best price. I also accumulate points for every purchase. Great company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-19

They even followed up with a phone call to tell me I get a month of free subscription services! Super nice customer service and great produc

"My cat will keep using the little fishing pole catnip toys forever theyre his favorite! And I'll be buying them here everytime. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-19

Quick

"Delivered very quickly and left at door."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-09-19

Delivery

"I've been dealing with PetCareRX for awhile and have received great service always. However, their choice in using FedEx is disappointing. My last delivery of canned dog food resulted in a damaged box....one can was so dented it popped open and food was coming out and 4 other cans were dented. I love PetCareRX!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-19

Recommend

"Great service. Great shipping. Great price. Highly recommend. Thanks. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-09-18

Prompt shipping + great prices

"Hard to find brands with great prices/sales so who wouldn't stock up?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-18

Delivery was fast

"I had looked everywhere when I found my dogs food on this website... Delivery was fast and easy. I would buy from them again.."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2022-09-18

Quick service!

"Overall very good experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-18

Always delivers consistent service!

"I love how quickly my orders are processed and delivered - and really love the free shipping. Sometimes I need only one thing and having a minimum order for free shipping is frustrating."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-09-18

Wonderful

"They are quick and efficient. "


Verified
1/5

2022-09-18

Let down

"I ordered 3 bags of Dr. Marty’s Cod Crispies and received 3 Bags of Cod Cracklers instead. "