ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.65/5
Featured Review


Verified
3/5

2022-09-14

"Took too long to receive . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-09-14

Great prices and super customer service.

"Always accommodating and good prices and discounts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-09-14

Delivered on time

"I'm very pleased with the delivery. I checked for the canned food for our cat with three other top pet supply stores and no one had it. But PetCare RX did! Kudos and we'll order again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-09-14

Great prices, quick and affordable.

"They had a great end of summer price for the product we needed. The delivery service was prompt affordable and they even contacted us by email and kept us updated each step of the way, till delivery. Great service and prices!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-14

Great experience

"OK pricing excellent customer service and fast delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-09-14

Easy Peasy!!

"It’s so easy and convenient to reorder my dog’s flea medication. PetCareRX contacts my vet when I need a new prescription and then just lets me know when it’s on it’s way!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-13

Customer service has been great!

"No issues in the past few years that I’ve used them! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-09-13

Awesome

"Love the service super easy & fast !!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-09-13

Auto renew.

"I called Pet Care RX because an unexpected charge had appeared on our charge card account. Jackie w/member services explained that the charge was for auto renewal which gave us wholesale prices and free shipping on all orders. Jackie was very helpful. She offered an arrangement we were comfortable with. We did renew for another year.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-09-12

Slow shipping...slower CS response

"I ordered two bags of dog food for each of my dogs. Both were marked as "in stock." One shipped the next day. The second bag didn't. I emailed customer service only to get a response 3 days later. The food ended up shipping 8 days after ordering. Even though this order was very delayed, it was still shipped standard speed. There was no attempt to make things right and ship it faster. Meanwhile my dog ran out of food and I had to go to the store to buy more. I wish I never paid for this membership. PerCareRX is not worth the money & is not reliable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2022-09-12

Low Fat Dog food.

"Disappointed that price went up $10 while my discount went down. Does not make any since."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-09-12

Great Service

"Great service, quick - excellent value! Glad I signed up!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-06

Great Company

"They always deliver fast, and at reasonable pricing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-09-12

Great follow-up

"I bought meds for my dogs and when PetCareRx called to confirm the prescription, the vet had my files under the wrong name so it was declined. I got the vet records straightened out and emailed PetCareRx and they put the orders through again with no problem. Fast shipping and I received the meds with no issues."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-09-12

Excellent

"Excellent service, products and prices!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service