"Wonderful that prices for prescriptions are much better than at the vet/pharmacy. PetCareRx needs some work, though. To start, there is no option to expedite shipments of medication, so if your fur baby needs treatment right away, you still have to wait up to 7 days to get their meds. It would also be nice and probably way easier if they had an app. It’s cumbersome having to navigate a website on your phone. And last, there is no way to cancel an order unless you call. This is true for plenty of websites, but it’s so much more convenient to have everything at your finger tips.
To note, I did call to cancel part of my order due to a prescription change, and the person was super quick and helpful."

"I appreciate the fast service and high quality I receive when using PetCareRx. "

"I would have liked to have seen doggie doors and more training/ agility equipment. On this last order, one of my items won't be coming as it ran out of stock during my order.
How about outdoor doggie dishes that fight algae? "

"easy to place orders & great prices"

"Grrrreat selection of pet supplies whether you're looking for food, treats, accessories, medications and more. Compare with other pet retailers and you'll find their prices are bad to the bone! "

"Products arrived faster than I expected. Very efficient."

"Quick and easy. Reminders are very helpful "

" Pet Rx was applied to wrong order for the first week, delaying medication shipping and receiving. Finally applied Pet Rx to correct order in second week, but used Mail Innovations & USPS instead of Fedex further delaying Rx arrival. As a new customer I learned that Pet supplies are typically sent via Fedex while Medications are typically sent via Mail Innovations & USPS, which takes much longer and is far less reliable than Fedex. Not sure why, but this is standard practice evidently, so allow for extra time to be safe, at least for your Pet's sake!"

"Easy delivery, received on time."

"nice customer service!
resolved an issue, just need to inform customer when an lssue with authorization occurs. i waited almost a week to find out that the request for authorization didn’t get thru to vet. so ran out of prescribed food for a few days. other then that all went well with my delivery. thx "

"I was very well informed and helped with the order. Also I was pleased with the extra help on the plans for my pets!"

"Always excellent and fast service"

"Items contain discoloration looked like mold. Refused to pay shipping back and was rude on the phone. Animals got sick "

"I ordered a collar and received the wrong item. It's been a week since I tried to return or exchange. "

"They work great. I just wish I got them when I was told I would. Delivery was Friday. I got them Monday."