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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.84/5
Customer service:
3.85/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2015-06-15

"The price was very satisfactory and the delivery was very quick."


Verified
1/5

2024-06-14

Slow when needs to be fast.

"Websites stock level does not reflect ability to fill order."

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Verified
1/5

2024-06-14

No.

"I was sent a medicine I ordered but it was not the brand advertised and the ingredients were different making them unusable because of an allergy. When called they were rude and gave me a laundry list of things I’d have to do in order to get my money back, then never sent me the links she said I needed in order to call at another date. "

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Overall customer service

Verified
2/5

2024-06-14

Takes too long to receive Rx

"Once I email the script from my vet for the prescription, it just takes too long until the prescription is actually in my hand. Some prescriptions aren’t as timely, but the prescription for severe itching is quite urgent!"


Verified
5/5

2024-06-14

Professional customer service

"Purchased pet flea and tick collars customer service was great throughout the entire process."

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Verified
5/5

2024-06-13

Happy!

"Did a great job getting approval from the vet and fast shipping. "


Verified
5/5

2024-06-13

great service

"very helpful in coordinating with vet for prescription order"

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Verified
5/5

2024-06-13

Great shipping experience!

"Shipping was quick, communication was great and the items were securely packaged."

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Verified
5/5

2024-06-13

Got what I ordered and got it quickly

"Great service. Good value "

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Verified
5/5

2024-06-13

Easy to work with

"I got my dogs meds fast and without any problems."

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Verified
5/5

2024-06-13

Meds

"Easy online renewal. Contact from PerCare RX on my veterinarian approval and shipping information. I received my dogs medication quickly. A great experience all around. "

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Verified
5/5

2024-06-12

Very Pleased!

"The product was shipped very quickly with care taken in packing. I will continue to be a PetCareRx customer!"

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Verified
3/5

2024-06-12

Shattered box, as usual

"I always order Temptations cat treats in the largest size possible, which come in a plastic container. Every single time, the container is shattered and I end up scooping up Temptation treats and storing them in a different container. Really? Seems like better packaging isn't that difficult....
"

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Verified
1/5

2024-06-12

Very Upsetting Experience!!

"My dog has epilepsy and my normal online pharmacy was out of one of her medications. PetCareRX showed it was in stock so I requested an order. The following day they confirmed they had received approval from my vet and would be filling the order the same day. It specified to expect to receive shipment in 5-7 days. I had to go out of state for a week and upon return I still had not received the order. When I called to check on it I was told the medication was out of stock with no expected date for arrival. I wasted 2 weeks waiting on a much needed anti-seizure medication after the site showed it was in stock and I received written confirmation the order was being filled. Epilepsy is not a condition where medication can be skipped without serious consequences. Very upsetting and disappointing experience."


Verified
3/5

2024-06-12

arrived as described

" little pricey but it is a quality product and worth it for my pets"

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