ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.84/5
Customer service:
3.85/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
3/5

2024-06-26

Too much communication

"Way too many calls, voicemails, texts, emails about getting the Revolution Plus prescription to you from the vet. They don't interact with PetCareRx, making it a bunch of extra work for me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-26

HIGHLY RECOMMEND!!!

"
I 100% recommend using PetCareRx, great prices, fast shipping and quality products. They also have a great selection.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-26

Arrived as scheduled

"My cat was hungry. Food arrived."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-26

Excellent

"I had no problem navigating your w. And shipping was quick. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-25

They Delivered!

"I forgot my dog's medication at a second home and had only one day of her pills. Pet Care Rx promptly filled and was able to ship my delivery overnight, so she never missed a day! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-06-25

great

"great. great. great. grear"


Verified
5/5

2024-06-25

fast service

"my dog was given pain med by his vet. they were $50.00 for 14 pills. i had my prescription transferred and cost was $25.00 for 60 exact pills!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-25

Vet prescription for dog food

"I mailed my vet's prescription for Hill's RX id digestive Chicken Dry dog food/canned. I wanted to order the Turkey flavor and your Pharmacy dept. would not allow it because my Vet's RX stated "No substitutions permitted". My Vet will not communicate in any way with third parties (Petcare RX) but did amend their RX by deleting the word "chicken" so it would apply to any flavor and emailed the document to me. I do not have a printer, but can forward the email to you., Petcare's policy is not to accept emails of prescriptions, but in this case I request an exception be made. You have the original so this would be an amendment. Your policies make if difficult for me to buy your products. Do you want me to buy the dog food from a different seller?"

Detailed Review Benchmark + -
Overall customer service

Verified
3/5

2024-06-24

Mixed feelings

"Ordered on June 11th,2024 and still haven't received it as of today June 24,2024. Was impressed with how they let me know they had tried a couple of times to reach my Vet for the order for the prescription food and were unsuccessful. I was then able to get the order taken care of. "

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2024-06-23

Great price and delivery

"So happy that I got a good deal and a good price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-23

Still haven't received my order

"Haven't received my order and the tracking says it hasn't shipped "


Verified
5/5

2024-06-23

Love PetCare Rx

"As usual, everything was perfect! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-06-23

Very quick service

"I found that PetCareRx was less expensive and quick to contact my vet to get a script and mail out the Simparica Trio that I ordered. I was pleased with my experience and will order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-22

Speedy delivery great customer service:)

"Great customer service speedy delivery:)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-06-22

Terrible

"Bad service, the staff can’t not find my dog vets even when I gave her name and that’s why I don’t get the medicine "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service