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Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.80/5
Return/Replacement policy:
3.65/5
Featured Review


Verified
5/5

2022-06-10

Great service and delivery

"Ordered and 3 days later it’s at my doorstep "

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Verified
5/5

2022-06-10

Seemless service

"Efficient, best price, good communication!"

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Verified
5/5

2022-06-10

excellent prices

"I've had a paid membership now for 2 years and have save hundreds of dollars for dog food and medications. It's very easy to order on line and shipping is fast. Sometimes I've ordered several items and they are shipped separately at different times but once shipped, delivery is fast."

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Verified
5/5

2022-06-10

Quick delivery

"Happy with purchase. I will order again. "

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Verified
5/5

2022-06-10

Great site!

"My usual supplier of food for my little girl was out, so I googled it and came upon this website. Not only did they have the food, they supplied it at less cost with free shipping and promptly. Got a personal phone call confirming the order. Have switched to this website for all my pet needs now!"

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Verified
5/5

2022-06-10

I love the service and prices.

"Title says it all. Fast and great prices. I love that you get a hold of veterinarian for prescription."

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Verified
5/5

2022-06-10

Great Experience!

"Great communication & helpful reps! I’m extremely impressed, which isn’t easy; since I’ve owned my own biz for 30 years, and have had many suppliers! Very happy thus far!"

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Verified
5/5

2022-06-10

Over and beyond. quick ship!

"Amy was terrific and got my shipment out the next day!"


Verified
1/5

2022-06-10

Paid for membership. Not able to get product

"I was able to get a Comfortis that I needed one time a month after paying for the yearly membership for just that I need has not been in stock since. "

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Verified
1/5

2022-06-10

Overcooked medication

"Our pets medication said arrival June 1, luckily we were home when it arrived May 30. The holiday with no notice for several hours. Now we live in Lake Havasu where our temperatures are already above 105, currently close to 115. So you can see I’m thinking there is no way I’m this no good after baking in my mailbox. I called Pet pharmacy, 1 Week ago, I’m still waiting for a pharmacist to call me back!!!"

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Verified
3/5

2022-06-10

Reduced Price not worth the constant marketing

"I'm not real pleased the calming collar. It's done nothing to reduce my cats erratic destructive behavior and I get calls and emails weekly since placing my order trying to sell me a yearly membership."

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Verified
5/5

2022-06-10

Promptness!

"You were very professional and prompt in delivery "

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Verified
5/5

2022-06-09

Last minute Purcha

"Since I have become a member of Pet RX, I have been very happy with their services and products. With any order that requires a vets approval, they always send a reminder email as well as making a phone call for verification. All products have been received in a timely manner and never damaged. Look forward to using Pet RX more often! Thank you for such great service!"

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Verified
1/5

2022-06-09

Horrible Customer Service

"I was left on hold for over 15 minutes with customer service. All I was trying to do is see how I would go about returning a dog harness that did not fit my pup. Eventually, I had to call again and was informed it cant be returned because it's considered used??? I had the item for less than a day with the tags still attached.. I don't understand how it's considered used if my pup couldn't fit it?"

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Verified
4/5

2022-06-09

Great to shop at. Wonderful customer service.

"I did have some difficulty finding my older dogs dog food. I had to leave the site, find it elsewhere and then copy and paste the name back into the PetCareRX site. Other than that I found everything I needed."

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