"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"Best prices, quick delivery"
"Always have great service and follow up with orders. Prompt delivery and I like the design on their shipping boxes. "
"The Manufacture of a dog chew toy discontinued a certain product and we were scrambling to find something that was similar and found it during a google search but nobody had these in stock either...except PetCare.
Thanks for reducing the drama as dogs can be picky...Thanks!!"
"I have never had a negative experience with PetCare RX and I use them for everything I need for both my beautiful old Chihuahuas."
"Awesome you rock. Delivery was earlier "
"Delivered promptly. Appreciated."
"On time and as promised. True value."
"Ordered Rx refill 5/31 and 12days later it still hasn't been delivered "
"They reduce amount of items to what they please without asking and changing shipping when originally shipping supposed to be free. absolutely horrible customer service- instead of trying to smooth situation over, I was accused of being not sensitive to other customers by suggesting to have a right to receive amount of items ordered; was told in sarcastic tone that "I don't even have any dogs shown on their website (apparently they expect you to report them what animals and how many u have)"; was told in annoyed and mocking tone of voice that "this is normal way of conducting business and you don't even know what you're talking about"- applying to my suggestion - maybe not to allow to buy 10 items if u can only ship customer 5 items max. i was told that said item was "in low stock" and they need to ration it between all the customers. when on the web-site it was available and not even marked as "low stock" as we were speaking on the phone about it. Rude liar= customer service. Felt like I was in some crazy bizzarro world.... "
"Our 13 year old dog needs special food for digestion issues. I was getting it from our vet until they ran out and couldn’t get a new shipment soon enough. So I went to PetCareRX and found the same food in a larger can for a better price! So now we have a standing order with them. Happy I found them!"
"I ordered prescription dog food because my normal provider was out of stock. It was easy to place order feedback was quick. My only complaint is their shipping is not quite as quick as their competitor, but I definitely will use them again."
"They had cat food that was unavailable everywhere else and my cats needed the same kind of food"
"So glad to have found such a good company.
Excellent variety of products and service. Prices wonderful as well. "
"I order all my dog and cat stuff from them. Flea and tick, heartguard, their prescriptions, Dog food. I get it cheaper thru you, than anywhere else. I also have pet plus, which let's you get it even cheaper. I have 6 Rottweilers and 3 cats. Recommend them highly.
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"I needed to talk to customer service and of course I winced thinking, this is going to be terrible. I was wrong. They answered the phone promptly and they were extremely pleasant, knowledgeable and empowered. It was actually a nice experience."