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Product & services pricing
4.00/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
1/5

2022-04-29

No empathy nor caring customer service and horrible FEDEX delivery

"I bought almost $ 100 worth of prescription cat food. Despite detailed delivery information for FEDEX in their system and also on our gate the delivery person left the food in the full sun at 85 degrees. By the time I got home the package and the food were hot to the touch. I am not feeling comfortable feeding my 17 year old cat which has renal failure a food which has been exposed to hourlong heat. Upon talking on the phone to a PetCareRx supervisor and explaining the situation I was told the food was okay to feed. And that they had done their part and what FEDEX did wrong was not their business. She was condescending and clearly did not care or had any intentions of making it right. I will never buy from PetCareRx again. "

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Verified
5/5

2022-04-29

Great price, product n delivery

"First time buying from pet care Rx. Everything was a good experience! Flying squirrel were as advertised!n package was perfect n on time. Price was the best on the internet. I'll be back. Thanks "

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Verified
5/5

2022-04-29

Kitties Love Their Dry Rx Food

"Both cats are doing well with the Hills Science Diet dry food and I feel its helping with their sensitive stomach issues. "

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Verified
1/5

2022-04-29

Not 1-3 Days as Advertised.

"Order 2 bags of Cat Liter on the 18th of April and today the 29th I have STILL NOT received it. "

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Verified
5/5

2022-04-29

Always punctual & professional

"I have used PetCareRx for over a year now and am very pleased with their service & delivery. I recommend to anyone who has not yet used their services. Very fair pricing!"

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Verified
5/5

2022-04-29

Fast and easy

"Always a fast, easy and stress free process ordering from petcarerx "

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Verified
5/5

2022-04-29

Great company

"Easy to use site. Great selection. Quick shipping."

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Verified
5/5

2022-04-29

Fast service

"Ordered items on line and received in a few days."

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Verified
5/5

2022-04-29

Great prices Plus Great Product Selection

"I ordered summer frames, tick and heart worm meds for my 2 dogs and saved a lot of money as compared to other retailers sales prices."

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Verified
5/5

2022-04-29

Great service

"Prompt service , good product "


Verified
5/5

2022-04-29

Professional Plus

"Called us to confirm everything on our first order within hours of our entering it.
Informed us when they would ship and approx when we would receive it.
Professional customer service ! Thanks!
"

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Verified
5/5

2022-04-28

Great go to for pet meds

"Fast shipping, great customer service, and great savings. "

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Verified
5/5

2022-04-28

Great service and price

"Received my medication very quickly, thank you!"

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Verified
4/5

2022-04-28

Correct order, fast delivery

"The only negative was crushed cans."

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Verified
1/5

2022-04-28

No one cares if your pet doesn't have food I guess

"I got a prescription for food 5 months ago, they told me it was out of stock after a few weeks of nothing, then radio silence for MONTHS. Then they started offering me memberships for their wholesale pricing, which would be nice if I had any confidence at all that they would ever deliver. It has now been almost half a year and no one has said anything to me about when the food will be back in stock or offered an alternative. I would expect at least an update from them given that it's been so long and it's literally prescription food to make sure my cat doesn't die an early and painful death, but they could care less."

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