"The dosage shipped was incorrect, and not as requested.
And the vet’s changed dosage was not followed.
I have meds that my dog cannot use.
YOU FAILED!"

"Great prices and fast shipping. Thank you!"

"Love that I can get the items I want in one place! Quick delivery!!"

"I never have to wait long for my orders, they are shipped right away and right to my door!"

"Easy to order; arrived promptly; good products."

"Always smooth delivery time. No issues and always gets my package correct."

"products and prices are great- delivered quickly"

"fast and convenient service. "

"After placing my order a customer service rep phoned stating the product was out of stock and what action would I like to take. Received an email also. Great to have a follow up call! Yeah customer service!"

"With the membership you receive great prices on prescription and nonprescription item. Great deals on food for your pets. I always save way over the membership price on everything I buy. No shipping cost with membership, no minimum so you save there too. Awesome customer service!!"

"I signed up for the PetCareRX membership for the ease, convenience and discounts that were promised. Over the last month PetCareRX hasn't delivered on any of these and I won't be renewing my membership! Long story short; I ordered my monthly 20lb bag of dog food for our puppy. The status showed as shipping for two weeks. Then was canceled without my knowledge. I called back and was informed that the item was shipped but they didn't have any tracking. I complained of the lack of communication and inconvenience of not having my dog food and and now having to go to the store to buy a bag and they apologized and promised my order would be shipped the same day. Fast-forward two weeks later and I still have not received my order. I called and was informed that they were out of stock, had canceled my order and again no one bothered to communicate this to me! I won't be wasting any more time and effort trying to receive good customer service which is should've been common sense in this scenario. PetCareRX didn't even try to make this right for me. "

"I ordered 6 bags of dog treats, 1 bag was delivered promptly. I got no word on the remaining 5 bags. Someone left me a voice message trying to upsell me on a membership. I have not received an email explaining why I never got the remaining 5 bags. "

"I appreciate that they have the food I need and that it ships quickly. I find it strange that I get phone calls, emails, and even a postcard after my order telling me I paid too much. I guess they want me to join the club but it would be much better to build this into the online shopping platform rather than call me - I will never want to talk to a phone rep. "

"Fast shipping low prices and I get everything I need under low prices for my dogs"

"As usual right on time and exactly as ordered! Thx for grewat service."