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Product & services pricing
4.00/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-04-25

Great!

"First time user and it was a great experience! Quick shipment and right to the house, will be using PetCareRx moving forward. "

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Verified
5/5

2022-04-24

PetCareRX for the win

"My dog's vet was out of the 6-month Revolution flea, tick & heartworm meds and I couldn't find it anywhere else, even the 3-month supply, but then I finally found PetCareRX online and ordered from them. I got a call from a representative shortly thereafter to offer me a discount for future purchases and free shipping. I got my shipment shortly after my order and in plenty of time for her next dose."

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Verified
1/5

2022-04-24

Vet unable to return fax for RX

"I ordered 2 rx for my dog and My vet trying to return fax for the 2 rx request to PetCareRx. Fax # on document not working, unable for fax to go through. I called PetCare Rx pharmacy to ask them to re-fax request to my vet. It’s been a few days now, no email, still have no idea what’s status of rx"

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Verified
2/5

2022-04-24

I've never received my order so how can I rate it?

"Not very happy. Received a post card to call, and I did, with no response."

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Verified
5/5

2022-04-24

PetCareRx is a good vendor

"Always delivers on-time...."

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Verified
1/5

2022-04-24

Betta

"My order got divided and then the free shipping was not applied. Unless this is rectified, I will no longer order from you "

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Verified
1/5

2022-04-24

No receipt

"This is the second year that I have been billed the annual fee without notice or a receipt. Please start sending email notifications with these charges. Thanks!"


Verified
5/5

2022-04-24

Revolution for cats

"PetCareRx was helpful with my order.
I did not realize when I ordered the Revolution flea treatment it was a prescription only item.
PetCareRx contacted my vet and informed me that Revolution required a prescription.
I asked PetCareRx to cancel the order and they did so.

PetCareRx is courteous and professional.
"

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Verified
5/5

2022-04-24

Great company.

"I love getting a LIVE person immediately to speak to. It's so nice "

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Verified
2/5

2022-04-24

They delivered my 40 pound bag of dog food and another large package to my PO Box.

"I kept waiting for my dog food. I walk to my post office and was surprised to find the 40 pound dog food and another package was delivered there. I had to walk home and get my car. I was told by the Postal worker that Fed Ex had been dumping packages there all day. I want Petcare Rx to use UPS. I know when he is coming and he carries my dog food to the house. I have had packages left in the rain by Fed Ex. This is not good customer service. A friend of mine said Fed Ex lied, said they tried to deliver and they did not. use UPS. I am 74 and do not appreciate having to carry 40 pounds of dog food.
"

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Verified
5/5

2022-04-24

Great

"I ordered twice and both deliveries were on time customer service professional and quick"

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Verified
5/5

2022-04-24

Good service

"Good products with great prices. "


Verified
5/5

2022-04-23

Great

"They have a lot of things I can’t find on other websites. "


Verified
5/5

2022-04-23

They are the best! I'm on a fixed income petcare helps take care of my pet!!

"They help me take care of my pet!!!"

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Verified
5/5

2022-04-23

Timely reliable and valuable

"Took care of confirming with vet and delivering directly to me. Very easy and reliable service"

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