ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
1/5

2022-04-01

"Duplicate approval that slow down the shipment date"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-04-01

Everything shipped right away.

"We had to de-worm a rescue and she ate and spit out the first dose... we needed to get a replacement does. PetRx helped us out and shipped quickly so we could add the appropriate dose to the series. She's doing great now!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-31

Good pricing

"Good prices. We got the 1 year membership cause their meds for our dog was priced the best and then we got free shipping on all our orders. Well worth the money for us. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-31

great customer service

"This company is so very easy to work with. I made an error in the product I ordered and they contacted me immediately and corrected the problem"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-31

they have been great to deliver prescription's in a timely matter!

"They seem to alway's have everything we needed when others were out of stock and never had an issue with cost or delivery time, so far so good, thanks for your support!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-31

Smooth transaction

"Had what I needed. Fast shipping. I will buy from you again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-31

So glad I found PetCare Rx!

"Great inventory, fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2022-03-31

Happiness

"Some of my order was not available so canceled. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-31

Great purchasing experience

"I got what I wanted for a great price, and it arrived quickly! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-31

Quick, easy prompt delivery.

"Good. Had a bit of a problem with the contact info for the Vet, but once that got resolved all was well. Would use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-31

Pet prescription

"Staff was very thorough and explained the benefits."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-31

Quick and easy ordering

"Ordering was easy. Delivery was quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-03-31

I ordered, but you really did not have it

"In this day and age with computers and data so precise, how can you offer something on line, but really not have it?

I ordered a dozen dog collars of all sizes, got three of the tiny ones only. Granted I was given a refund, but I had to call to ask why I was given a refund. No communication to say the items were no longer in stock. You had people on phones though, because they called wanting me to join the whatever club you have.

I understand stock is low right now, and many of the collars I looked at were out of stock. These were not, according to your website.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-03-31

Finns favorite toy

"My dog Finn loves the Kong knot toys. Especially the bunny! PetcareRx had the lowest price and my order arrived only days later. I was very impressed and will definitely be shopping with them again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-30

Love this service!

"What I need for the prices I need it at! "