"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"Was led to believe my item was in stock. After placing order was told several days later it is out of stock. It’s been 15 days since the order was placed. Chatted today on line and was told it would possibly be another week or two before it would be in stock. "
"They wouldn't stop trying to sell me more than I wanted. Phone, email text. "
"I was unable to get my dog food from other sources. Petcare had my items and delivered in a timely manner. Website was easy to manage and customer service was pleasant and helpful. "
"They sent someone else’s cat food while I had ordered dog food. When I asked how to return it and get the right order, the agent said they would email a return label. When 24 hours later and no return label had arrived, I called again and was told they do not email return labels. After being on hold a long time, I made another call and the agent said they would send a label. It arrived, I took the wrong order to UPS and when the correct order arrived, there was a note from UPS telling me to leave the cat food and they would pick it up. Another phone call and placed on hold, they said to ignore the message from UPS. I now have the correct order, but the customer service was horrible."
"Everything about this experience was amazing. No complaints! "
"Got my cat’s food in a timely matter, no dented cans, overall happy, but I unfortunately have been receiving multiple calls from them a day telling me I need to refill my animals prescription and that it’s due. It’s starting to become harassing and has turned me off from wanting to do business with them again. "
"I received my dog’s Bravecto quickly."
"PetCare Rx has been awesome. They do a great job communicating with me and letting me know if the vet is slow getting them prescriptions or approvals. Highly recommend. "
"I was very impressed how the customer service is readily available and they stay in touch throughout the process to ensure your pet gets their meds in a timely manner. "
"We order our pet meds online, and receive prompt service. We thank you for being a big part in taking care of our fur babies!"
"Price was average. Shipping "
"It was easy. I completed the form and they contacted my Vet to get approval for the prescription. "
"always on time and good prices"
"You were fast in delivery but I want to return the dog food."
"Love the kitty camper . So does Lucy"