ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-03-23

SPEEDY MED DELIVERY!

"CASEY'S MEDS WERE ORDERED AND CONFIRMED WITH HER DOCTOR AND THEN SHIPPED OUT RIGHT AWAY. THANK YOU FOR YOUR GOOD SERVICE!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-22

Only place I could find Revolution for my dog.

"In January - after being told by Chewy's that Revolution heart worm preventative was on back order from November 2021, I started diligently looking in vet's offices, Petsmart, Petco and finally found PetRX. They kept us in the loop immediately regarding the status of the back order Revolution - which we received a week later - unlike Chewy's who took our money in November for a January refill and NEVER sent us the product nor let us know that it was on back order. PetRX is what customer service is all about."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2022-03-22

I received a message that my order was unable to be filled.

"I received a message that my order was unable to be filled. Why not just not take my money in the first place?"


Verified
5/5

2022-03-22

"Great service great price"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-22

PetRx

"Good service & kept me informed of progress."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-03-22

Prescription medicine

"I ordered revolution. I put in all my info. They bothered my vet for a prescription before telling me they didn’t have the medicine. Should have been listed as out of stock on the website. I still don’t have it."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-09-14

No fuss Rx food order

"So smooth and simple Rx food order!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-22

Excellent Service

"Easy ordering and fast delivery "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2022-03-22

Not in stock

"Ordered item ended up not being in stock. Waiting for it. "


Verified
5/5

2022-03-22

As promised

"Get easy process
They did what they said they would do when the product was initially out if stock. Got it in and sent out asap.
Highly recommend
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-22

Cat Food Found

"Hard to get food, was delivered quickly here from your site. My kitty loves it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-22

First class business

"Great prices on what I needed and fast shipping!"


Verified
1/5

2022-03-22

Product not in stock and no follow up

"I ordered heart worm meds. They appeared to be available until I completed my order. I was notified they were out of stock. It’s been two weeks I haven’t had any follow up but I get plenty of junk emails trying to get me to by other products. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-22

Happy Pet-Happy Owner

"Fast Delivery - Easy ordering "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-03-22

Stop spamming my inbox your unsubscribe button is broken

"Stop sending me junk mail daily with a broken unsubscribe button. Not worth doing business with you and your virus email. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges