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Product & services pricing
4.00/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-03-25

Great Online Business

"I accidentally came across the PetCareRX website and once I looked around the site I decided to purchase a box of wet cat food. I have picky kitties so I always get Friskies. I ordered the cat food and it was delivered pretty quick. I'll be buying from them again for other pet goodies."

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Verified
4/5

2022-03-25

Great customer service

"Tracking need to improve greatly. But customer service is perfect. Realy .."

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Verified
2/5

2022-03-25

Took weeks to get refill

"Even though I had refills on my dog's medication, they contacted the vet anyway, and still took several more weeks to deliver it, with no update!"


Verified
5/5

2022-03-25

PetCareRx is great, but FedEx needs to be replaced!

"Weeks ago FedEx delivered a case of dog food. The case was split open and missing 3 cans of expensive rd food, Emailed and lmtcb, Never heard from the big F. Last week there was an exception on the delivery and it was rescheduled 24 hours late. The phone number on the website was only voicemail. That is definitely not customer focused. That is two strikes. PetCareRX, get a new transport company!!!"

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Verified
5/5

2022-03-25

Quick & Easy

"It was a breeze ordering, a short period waiting, and professional and friendly experience. "

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Verified
5/5

2022-03-25

Great Service

"Upon ordering Revolution (surprised they had it as I could not find it anywhere) I received a follow up email stating that there was a mfg’s delay and they would fill the order asap. I called today to order a few interim pills and was given an update on my original order, apologies, and as I was driving I did not order at the time. Everyone I dealt with was friendly, professional and adept. Would recommend to all!"

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Verified
5/5

2022-03-25

Excellent service

"Found the dog food and deli"

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Verified
5/5

2022-03-25

Fast and effecient service

"Fast and effecient service. Low rates. Also, I recently realized that, I can pick my pet's medication at the local drug store such as CVS, Walmart...etc for the same low rates by just showing my membership card. "

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Verified
5/5

2021-11-13

Great

"Always a pleasant experience "

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Verified
5/5

2022-03-24

Excellent Service

"Excellent service, always has my products in stock."

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Verified
5/5

2022-03-24

Wonderful

"They even contacted me to let me know there was a larger possible discount available. "

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Verified
5/5

2022-03-24

What I needed....

" Have had a hard time finding pet supplies in my area. I got what I needed, with easy to use site and fast fair delivery."

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Verified
5/5

2022-03-24

Great service.

"Package delivered quickly. Product perfect. My dog loves the stairs."

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Verified
1/5

2022-03-24

Sent dog rx diet instead of cat

"As above. And couldn’t get UPS to pick up wrong box so finally took to work to have picked up. And last phone CSR was snide. I won’t be ordering again "

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Verified
2/5

2022-03-24

delivery

"still waiting for my delivery "