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Product & services pricing
4.00/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
3/5

2022-03-24

Not anything fantastic

"Shipping is 3-5 days which is longer than chewy and prices are generally the same even “discounted” prices are the same. Not what I was expecting for a paid service and certainly not worth it. "

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Verified
5/5

2022-03-24

Prompt Service, Easy Website to use

"I was having trouble finding the prescription food my dogs needs, and PetCareRX had the food, contacted my vet right away, and shipped the order immediately. Great company to work with."

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Verified
5/5

2022-03-24

Great delivery time!

"Great overall experience! "

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Verified
1/5

2022-03-24

Out of stock item was charged - stating they will send it as soon as possible. Excuse me but I may consider different sources, besides wait

"Out of stock item was charged - stating they will send it as soon as possible. Excuse me but I may consider different sources, besides waiting for an ETA. This is simply unacceptable! I will get back with 1800- meds!!!"


Verified
5/5

2022-03-23

Great place to shop for your pets needs

"They have a great selection and quick shipping with a great price"

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Verified
1/5

2022-03-23

Never received my order

"I Never received my order. "


Verified
3/5

2022-03-23

Slow delivery

"Delivery took almost 2 weeks"

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Verified
2/5

2022-03-23

Cost

"Unless you join their program the cost of items compared to Chewy & Direct from Purina were almost doubled. Won’t order from them."

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Verified
5/5

2022-03-23

Great merchandise

"Was very pleased with the quality and quickness of delivery. My dog loved the rope dragon."

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Verified
5/5

2022-03-23

PetCareRx customer service

"Fast, efficient, helpful, knowledgeable and friendly!"

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Verified
5/5

2022-03-23

They had it when no one else did

"My Maltipoo uses Revolution for his heart worm medicine. That product has been on back order for weeks at the Vet, PetSmart, Chewy, and every other place I tried. I found it at PetCare Rx. Initially, they said it was on back order, but within 2 days, it was being shipped. By dog is extremely sensitive to all things medicine so I was thrilled to be able to find what he is used to and able to tolerate. Thanks PetCare RX."

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Verified
5/5

2022-03-23

Great service

"On time, very communicative, and easy to get a hold of."

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Verified
1/5

2022-03-23

Product never received

"My order has not arrived, I attempted to contact customer service but was unable to get anyone on the phone."

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Verified
5/5

2022-03-23

Got my package promptly

"My cats are very happy. I am not able to buy this product in any of the stores that I shop. So they have been doing without for quite a while and the product I've been buying they lick the sauce and then let it sit so end up throwing half of it away. But with 9 Lives they eat every last bite!!! :)
"

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Verified
5/5

2022-03-23

Fast shipping, good price

"Found this website and it’s a hidden gem! Got my cat’s prescription food for lower price than other stores."

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