"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"easy to navigate website and place order"
"Always lightning fast shipping and great customer service!"
"PetRX didn’t have the right phone number for my vet. Instead of looking it up on the internet or calling me or emailing me, after 10 days with no update, I called PetRX only to tell me they didn’t have the right phone number. I gave them the number from the internet. Then, it took another week to find out they were still waiting for the vet authorization. The order status on their website was blank so I had to call PetRX AGAIN! At that point, I cancelled my order telling them I won’t shop with them again. They said, “OK” and the that was that. Very sad for someone trying to compete with all the big guys like Chewy.com!!"
"They actually had the cat food I needed when others did not."
"Great Experience will buy again"
"Ordering first time was easy, Vet approval was fast, and delivery was correct and fast."
"I placed an order that qualified for free shipping. When I received my order, 6 items were missing so I reached out to customer service who stated that my 6 items were not shipped due to the company not having them in stock. Not only did PetCareRX not update me that they couldn’t fulfill my complete order, but they also charged me for shipping even though it was on them that they couldn’t complete my order. Absolutely ridiculous! I advise you take your business elsewhere because this is totally unethical."
"Need flea & tick medicine for cats"
"Friendly and quick service. Will definitely order from them again."
"Order was cancelled after few days -- no information was provided "
"Easy to order and quickly received. I was very pleased with the service. "
"I looked everywhere for my product. In the end, there was no way to know what shipper was used. Before I contacted the company, I looked in the mailbox. It was there. It would help if you would identify the shipping info so I know how it was delivered and where to look for it."
"Very helpful, easy to do business with!"
"After a long wait they cancelled the order and didn’t have the itrms"
"Shipping was lightning fast! Great customer service. "