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Product & services pricing
3.98/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.81/5
Customer service:
3.80/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
5/5

2021-10-12

Out of stock items

"I ordered prescription cat food for which I was charged. They order directly from Royal Canin. However, this product is out of stock at Royal Canin. Received an immediate notice from Pet Rx and they reimbursed my credit card immediately."

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Verified
5/5

2021-10-12

Always great service

"They keep me informed as to the process. They deliver as promised. "

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Verified
5/5

2021-10-12

Reliable Source for pet products

"Priced right and delivered in time. I'll order again."

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Verified
4/5

2021-10-12

I was happy

"I was happy with the service and the products."

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Verified
5/5

2021-10-11

Easy and good value

"Delivered soon after ordering. Service to the door/mailbox. Perfect. "

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Verified
5/5

2021-10-11

Delivered right on time

"She won’t swallow which is nothing new for her. Crushed and put in spaghetti which is the only way she’ll take any medicine "

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Verified
2/5

2021-10-11

Not happy

"They changed my quantity that I specifically ordered so I would not have to pay shipping and then they had the nerve to charge me that shipping cost. I will not order from this company again."

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Verified
5/5

2021-10-11

Timely Delivery

"It’s a smooth process to order my 2 dogs meds from PetCareRX. Products usually arrive in just a few days."


Verified
1/5

2021-10-11

No better access to food than Chewy, Petco, etc

"Thought we could source food from this group but they did not have any better system or fulfillment capability than any other resellers of Royal Canin Selected Protein wet cat food "


Verified
3/5

2021-10-11

Bad bad return process

"Service, products and app is good but, be careful if you need to return something, you have to pay for shipping."

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Verified
1/5

2021-10-11

I have yet to receive my order

"I have yet to receive my order"


Verified
5/5

2021-10-10

Easy to navigate

"Ordering is quick and easy."


Verified
4/5

2021-10-10

Better scripting

"I feel there would be better way to explain to the vet why they are receiving the call to fill the prescription then the current script. My vet was confused why they were being contacted. "

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Verified
5/5

2021-10-10

Fast and inexpensive!

"Great! Received quickly and at phenomenal price."

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Verified
5/5

2021-10-10

Still Waiting

" still have not received antibiotic I ordered"