"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"Items I ordered were cancelled due to no stock regardless of what the site said before and after my purchase"
"I have an autoship sent for two different addresses. The last two times, they have sent two prescriptions to the wrong addresses so I have had to personally mail the correct prescription to the correct address. "
"I was able to order product but the delivery kept being postponed. I did get emails updating me however I just signed up with the annual membership and requested a refund as another company is able to get the dog food I need but I have not received a response yet for the refund! "
"PetCareRx contacted vet for refill and shipped quickly at lower price than competition."
"Easy ordering and great prices. Fast Shipping"
"Fast service. Good quality."
"1st time shopping with you and it was an excellent experience! Thank you!"
"I have been trying to call Customer Service, but keep calling at times you are closed, that's not an issue at all. I will try to call back, I just do not know your phone hours.
I ordered a re-order of Greenies LARGE pack, and what I received was regular pack. I would like this to be addressed in so manor. Ether ship them back, and exchange for LARGE and I would pay the difference, but I would want you to pay shipping. Or maybe give me a credit that makes up the difference. Does that sound fair?
This is your customer glowsfl Please respond."
"Can’t complain about any of my orders and the prices are almost always better than ordering through my vet’s office. Great customer service too!"
"Always good pricing and will contact my Vet with concerns about an order. Thats customer service"
"2 of the 3 cat dishes were to small for our cat. Perfect for a kitten but not and adult cat."
"They usually send me 70% of the order or 50% of the order but they never told me. And then a few weeks later I’ll get double the order like 16 cases of cat food at once. Again no customer service. And I pay monthly for this!"
"Due to the pandemic, the Rx food we needed has been very difficult to obtain.(stores vet offices, on line) We were down to our last 2 cans and PetRx was able to obtain it and get it to us promptly. They were prompt and efficient We will definitely be switching to PetRx for all future needs! "
"Great service and always reliable and on time Great saving too. Thank you PetRX"
"They are always very nice and polite on the phone and
do a speedy delivery. Thank you."