ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.84/5
Customer service:
3.86/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2024-04-25

Only the Best

"My prescriptions for our beloved dog were delivered without damage to the packaging. They arrived on time and we were very pleased with how everything was handled. We will use Pet CareRx again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-25

Switched

"Switched from chewy to PetCare for the service. Since Chewy got purchased by PetSmart their service becomes lip service. PetCare have been GREAT I hope they continue.
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2024-04-24

They do not give a return label!

"I want to return a comb that isn't large enough to comb through my Pomeranians coat!
I want to return it and they dont provide a paid return label.

Price for the comb was way too expensive for the size of the comb.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-24

Fast service

"Easy to use website. Quick service contacting my vet (I have had waits up to 5 days with other pet sites). Shipped and arrived quickly."


Verified
5/5

2024-04-24

Great service

"Have been ordering pet food and medicines for some time. All were received accurately and timely."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-22

First class service!

"Always ship quickly and stay in contact to ensure product arrives when promised. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-22

Very good

"Everything went smoothly and it was delivered quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-22

Excellent

"All went fine and good customer service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-22

PetCare RX is the way to go!

"I had to reorder a six month supply of Simparico Trio Chewable tablets for my three year old Wheaten Terrier. Because I am a member of the PetPlus program, I am eligible for discounted rates, free shipping, and excellent service. Ordering prescriptions is always easy and convenient and the company works directly with my veterinarian to assure the appropriate medication is ordered and is readily available in a timely fashion. And, the best thing is the medication is always much less expensive than purchasing from the veterinary clinic."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-22

So happy I found PetCareRx

"I was paying an arm and a leg at the veterinarian until I found PetCareRx! Thank y’all so much for a get customer service experience and member prices since my dogs takes a prescription that needs refills monthly. Auto-ship for the win so we don’t run out because I would forget to reorder on time and my dog would run out waiting for shipping time. Thank you! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-22

Great Prices

"Buy from PetRX cause they have a great selection of dog toys for my fur buddy and the prices are far better then the chain stores and the service has been outstanding. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-21

Great prices and quick shipping

"Great prices and quick shipping. Easy communication with my vet. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-21

Excellent as always

"Always pleasant ppl no matter when u call , very helpful as always"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-21

Awesome

"I was surprised and impressed that you used FedEx as the carrier. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-20

Good pricing & quick delivery

"Happy with my experience & would recommend vendor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process