Product & services pricing
3.89/5
Chance of future purchase:
3.67/5
Shipping & packaging:
3.67/5
Customer service:
3.57/5
Return/Replacement policy:
3.53/5
Featured Review


ResellerRatings
Verified
4/5

2015-04-29

Good prices, speedy delivery and convenient

"Free delivery to our door with PetPlus membership. Prices on PetPlus used to be far better than elsewhere but now find their prices about same as products on Amazon. Overall, cost was still better as used new Bonus Points to discount further.
PetPlus Perks feature is of no use to our family for getting discounts as various merchants and wish PetPlus would stick to pet products only at discounts for reduced membership fee.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

ResellerRatings
Verified
1/5

2024-07-04

Delivery time

"I paid extra for next day delivery and it didn’t ship out until the next day and it should’ve shipped out the same day. I’m very disappointed. I’ve been using this company for a couple years now… And I’m very disappointed."

Pricing of products and services
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ResellerRatings
Verified
3/5

2024-07-04

Slow getting order

"My friend and I were on the phone at the exact same time placing the exact same order and she got hers a week earlier than me "

Pricing of products and services
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Verified
1/5

2024-07-03

Ignored

"I was sent the wrong cat food and told that the correct food would be sent or a refund given. I have heard nothing. I am on auto order and want it canceled!"

Pricing of products and services

Verified
5/5

2024-07-03

Amazing, I really love this.

"Delivery right to my door, the prices are so much better than the vet. Will forever be using this now"

Pricing of products and services
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Verified
5/5

2022-04-10

I placed an order on 3-27-22 Haven't received it yet.

"I placed an order on 3-27-22 and it is back ordered. They have been letting me know that it is still unavailable. I really needed this on 4-5-22 for my dog. I told them to keep me ordered so as soon as they get it in they will fill my order. Never thought it would be so hard to get since it cost a fortune!!
I have faith in them.....
"

Pricing of products and services
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Verified
5/5

2024-07-02

Easy peasy

"They took care of the entire prescription process. I just put in the order and paid. "


Verified
5/5

2024-07-02

So happy I found PetCarRx

"I can now afford my dog and cat meds, when the vet called to tell me my cat needed to take meds because of parasites in his stool, and my dog had to have meds too because they interact together I knew I could not afford the price she quoted for the Meds I told her I could not afford it and would have to go online to price shop. I asked her to send me the meds I needed To purchase and did a Google search and found PetCareRx, I chatted with a representative and shared the prescription with her and she was able to find me everything I needed at a price within my budget."

Pricing of products and services
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Verified
5/5

2024-07-01

Delivery access

"It was a little slow at first, but I found out to no fault of pet care at all. Once everything was figured out we both work to expedite the delivery of my products. Thanks for a great experience. "

Likelihood of customers making future purchases
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Verified
5/5

2024-07-01

Sweet

"Sweeeeeeetttttttttttttttt"

Pricing of products and services
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Verified
1/5

2024-07-01

bad

" I never recieved my order and dog is over due for flea meds."

Overall customer service

Verified
5/5

2024-06-30

Best price, Best service!

"Ease of ordering, great price, fast delivery!"

Pricing of products and services
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Verified
5/5

2024-06-30

Thank you, very satisfied.

"Very satisfied, thank you for your service."


Verified
2/5

2024-06-30

Poor mailing

"Insulin package was not labeled as needing to be refrigerated or time sensitive. Arrived with ice packs melted, insulin warm. Especially in summer months, better insulated packaging necessary and labeled as required refrigerator or time sensitive label needed."

Pricing of products and services
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Verified
5/5

2024-06-29

great

"the food arrived. the dogs are alive."

Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
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