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Product & services pricing
3.98/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.81/5
Customer service:
3.80/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
1/5

2021-09-07

Didn’t receive follow up or Rx

"I placed my order over a week ago and received a phone call immediately after the order from a woman stating my request was processing my order was on the way and I was also set. I’ve been checking tracking and finally found that my vet did not release my prescription. No one from PetcareRX alerted me via email or phone call to let me know and now my dog is overdue for her medication. I’m very unsatisfied with this lack of customer service."


Verified
4/5

2021-09-07

fast, ok condition delivery

"fast & on time but the condition of the boxes are poor on arrival. i always fear my litter bags splitting open. "

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Verified
5/5

2021-09-07

Very smooth!

"Very smooth purchase and delivery process!"

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Verified
5/5

2021-09-06

Right on time

"Great experience. Nothing bad to complain about. Right on time and exactly what I ordered. Easier than Chewy where I couldn't verify my veterinary."

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Verified
5/5

2021-09-06

Honest Kitchen Delivery

"Received quickly
Exactly as ordered
"

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Verified
3/5

2021-09-06

Canned cat food

"My case of canned cat food arrived in a box that smashed three cans of food and broke the seals on the cans. Use stronger boxes!"

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Verified
5/5

2021-09-06

I renewed!

"I was a little skeptic to purchase from the site but after 12 months of service I renewed! "

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Verified
5/5

2020-12-02

Great Value and Friendly Staff!

"My 12 year old yellow lab is now on a couple of medications. PetCareRx prices are much better than other providers. On 2 occasions, my package never arrived, and their staff was quick to remedy the situation and resend so we didn't run out of medication. Staff is friendly and very professional! In the 2 years I have been a member, I have been very satisfied and would highly recommend."

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Verified
3/5

2021-09-06

"I sent an email that was not responded to, but the product came in a timely manner. "

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Verified
5/5

2021-09-06

Great Service

"I could not find my cats food all of a sudden. PetRx had the good. I am so grateful because my cat is a very picky eater. The order was delivered quickly and efficiently "

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Verified
5/5

2021-09-06

just great! order delivered efficiently, thanks !

"easy and efficient; appreciated ! "


Verified
5/5

2021-09-06

Always delivers in a timely manner

"I’ve ordered from petrx several times and have never been disappointed. "


Verified
1/5

2021-09-06

Have not received order yet

"We were told the order would be here by now but it isn't."

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Verified
5/5

2021-09-05

cat food

"have ordered more than once and always have what I need and comes right on time. Happy with the products and service"

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Verified
5/5

2021-09-05

Item was in stock, and delivery was fast!

"Very grateful that PetCareRx had my dog's food in stock when all other companies were out of stock. They shipped it very quickly too!"