ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.02/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
1/5

2023-10-08

Out of stock

"Told me item was in stock. I placed my order only to find out the item was not in stock. They have done this several times to me and will then auto charge me when they do get the item. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-07

Flea meds for dogs.

"This is where I always turn ro get Ziggy's flea stuff. I can count on the lowest prices and reasonable shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-10-07

Speedy

"Great experience dealing with you. Fast, accurate and simple. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-07

Ez re order

"My life is busy Love the ez reorder and best prices anywhere "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-07

"Product and price was great, delivery too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-06

Quick shipping; reasonable prices

"I love PetCareRx ! Quick shipping and reasonable pricing."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-10-06

Can't go wrong

"My sweet Riley loves Marvyn the Moose."


Verified
2/5

2023-10-06

Took forever to receive just half of the delivery.

"First time ordering. Got cat food and litter. Delivery was split into two shipments. First part was delivered after nearly 2 weeks. Yet to receive second box. Hard to trust when you have to go out and buy cat food at the store because the stuff you ordered online is taking such a long time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-06

Exactly

"Exactly what I needed, when I needed it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-06

A+

"Fast delivery and my dog loves the Dr.Marty’s treats. Definitely a forever customer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-06

Awesome

"Awesome experience, no problems "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-10-05

No meds delivered

"Try many time and could not get the meds for our Rottweiler."


Verified
5/5

2023-10-05

Using PetcareRX for our dog's Heartguard+

"We've used PetcareRX for our dog's Heartguard+ for the last couple of years with no issues and discounts applied at checkout."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-10-05

Fabulous customer service!

"I called after placing my order to double check it & CS was polite, helpful and even discounted my order! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-10-05

misled on becoming a "member"

"I ordered 2 products. Website was a little confusing. I got a call about my order. When I called back, I was connected to Member Enrollment although I didn't know that. I was told that for $50/yr, I would be paying significantly less for the products and was told that it would be about $40. Since the request from the call said it was about my order, I made the assumption that it would apply to my current order. I did agree to the membership. I called back when I didn't see a price adjustment come up. This rep said that I had gotten a sale price that was no different than the membership price. So, I really didn't need the membership if I shop when they have sales. I told her that I felt that I had been misled and that I would not have agreed to a membership if I had known this information. She said she would forward my complaint to management but I have not seen my credit card being issued a refund for the membership price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges