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Product & services pricing
3.97/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.76/5
Customer service:
3.74/5
Return/Replacement policy:
3.60/5
Featured Review


Verified
1/5

2023-10-28

Was not delivered

"Meds not delivered and my cat is now out of meds. Not good at all"


Verified
5/5

2023-10-28

Pleasant

"Easy to order and quick delivery "

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Verified
5/5

2023-10-27

Received my pet products quickly!

"I received my pet products in less than a week and at a very competitive price!"

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Verified
1/5

2023-10-26

Never shipped

"I ordered 10/12 and my order to this day (10/26) never shipped. It’s been in fulfillment. I reached out to petcareRX and they asked me to give them a call about my order. This is just poor customer service and I definitely will stick to a more popular pet care website go forward. "

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Verified
3/5

2023-10-26

Ridiculous

"They kept calling me telling me my vet did not approve my request. I gave them the information twice, here they were calling my contact info instead of my Vet contact.
The whole situation made no sense. I ended up using CHEWY and everything went great. They had no problem contacting my vet or approving the eye ointment for the cat
"

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Verified
1/5

2023-10-26

Order

"I never received my order that was placed"

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Verified
5/5

2023-10-26

The best!!

"Super fast and the price is right."

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Verified
5/5

2023-10-26

Great Site

"Always a great experience ordering from petcare RX. Deliveries are always on time."


Verified
3/5

2023-10-26

Expired product

"The product I ordered expired in less than a week from receiving it which was really inconvenient. Customer service was excellent though. They checked expiration dates on remaining stock, since all were the same they refunded my money. I had to order thru another company."

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Verified
5/5

2023-10-25

Easy and fast

"Love it! Quick and easy! Ever since the pandemic cat food has been a problem, and my kitty is finicky, so it’s a Real problem. So happy to try them!"

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Verified
5/5

2023-10-25

Excellent product!

"Received the pet carrier. Even nicer than the pic! Good solid well made product. We are pleased. Arrived quickly, too."


Verified
5/5

2023-10-25

Excellent kitty food

"Great product! Great customer service!"

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Verified
5/5

2023-10-24

Well Done

"Good price quick delivery"

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Verified
5/5

2023-10-24

Great service

"I always get good service "

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Verified
5/5

2023-10-24

RX

"Easy to order, quick response with the vet and delivered as promised. Less expensive then Costco!"

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