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Product & services pricing
3.97/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.76/5
Customer service:
3.74/5
Return/Replacement policy:
3.59/5
Featured Review


Verified
5/5

2023-11-08

Huge selection of Brand Name Toys

"We have serious chewers. Hard to
Find an indestructible one. Only the Octopus survived.
"

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Verified
5/5

2023-11-08

Excellent Service

"Always very prompt courteous!! Enjoy doing business with them."

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Verified
1/5

2023-11-08

Sent wrong item

"I ordered Temptations Tasty Humans treats, that’s the flavor name. They sent me Catnip Temptations treats. I received a call from company asking me in advance to pay for a membership, yet they never mentioned they were out of item that I ordered. Just sent a different product. Unacceptable. My cats don’t like that flavor , as it is readily available in stores. I was searching for the specific flavor I ordered."

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Verified
5/5

2023-11-08

Decent price. Fast shipping.

"Decent price. Fast shipping. What else is there?"

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Verified
4/5

2023-11-08

Cheaper than the vet

":)
Cheaper than the vet and Amazon
"

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Verified
5/5

2023-11-07

Great vendor

"Items exactly as described, reasonable price, shipped quickly, no problems. We would definitely buy again."

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Verified
5/5

2023-11-07

Great customer service!

"Updates keep you informed about when your delivery will arrive and they contact your vet for you when filling prescriptions."

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Verified
5/5

2023-11-07

Very prompt and efficient

"They will contact vet for you, and get things rolling."

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Verified
1/5

2023-11-07

Rip Off

"I purchased, as part of my benefits at work, PetCareRx to save on heartworm, food, etc for our animals only to find out that they are $20-$30 more expensive than sites like Chewy.com even without a subscription or benefit plan. Save yourself the trouble and shop elsewhere and do not purchase this as part of your benefit plan."

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Verified
5/5

2023-11-07

fabulous service

"5-star ease in ordering online, great communication regarding contacting the vet for refills and shipping. I am struggling to make any improvements...just keep doing what you do so well.
"

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Verified
1/5

2023-11-07

Not received

"I have not received the order I placed over 2 weeks ago. "

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Verified
5/5

2023-11-06

Excellent Customer Service

"Needing to cancel a prescription and fully understanding my financial responsibilities with Pet RX, the customer service representative was professional, friendly and knowledgeable. All of my questions were answered promptly. Thank you!"


Verified
5/5

2020-12-03

Unbelievable company they always come through

"Great internet site and their customer service is wonderful! I’ve been a customer for years . Have not been able to find lower prices anywhere. Shipping everything very quickly and usually it’s free!"


Verified
5/5

2023-11-06

Timely delivery

"What I ordered got here on time and in good condition."

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Verified
5/5

2023-11-06

WAT TO GO

"AWESOME CUSTOMER SERVICE..."

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