"I love ordering from Petmountain! They offer high-quality products, great variety, and low prices. Delivery is prompt and I can tell they are concerned with quality assurance as their liquid products are securely wrapped."
"we have ordered our aquatic turtle supplies for several years, and we are very satisfied with the service that you provide"
"They are very helpful if you need to call in and they ship your products very quickly"
"Horrible customer service. Sent me an OPEN and DAMAGED item. Exterior shipping box was fine, interior parts broken and damaged. Called customer service, that was the last one! (Yeah, the damaged returned junk on the shelf was shipped to me!) No, they will not substitute a higher level one. After 6 hours of cleaning and setting up my pond, I now have no filter! That item should have never left their place, and certainly NOT to a paying customer.
There ARE other choices! Don't buy from petmountain! ZERO STARS, except on price. But if it is broken, even 1 cent is too high."
"As a small business that does grooming and boarding in Jacksonville, Texas, we have to save money wherever we can to continue to pay our staff quality living wages and provide the best care and support for our pets and customers. Our first experience with Pet Mountain has been amazing and we will definitely be a regular from now on!"
"This is the best place for me to get the food that my koi will eat. It keeps the colors bright and for a reasonable price."
"Easy to order online for great name brand products at very good prices."
"Pet Mountain had what I wanted -- pet sweaters -- and the buying process for a first time customers was seamless. "
"First time ordering with this pet company. I look forward to returning."
"didnt realize only up to five dollars, and couldnt figure out how to price match
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"easy to pick and shop with pet mountain"
"They had everything I needed at great prices and gave me a discount. I will be a return buyer"
"Always the best prices and great service!"
"Snap, crackle and pop and it was done."
"lots of choices and quality items not found on other sites..."