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Product & services pricing
4.37/5
Chance of future purchase:
4.45/5
Shipping & packaging:
4.52/5
Customer service:
4.23/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2024-07-25

Good prices. Prompt delivery.

"Good prices. Prompt delivery."


Verified
5/5

2024-07-25

1st time purchase from PEX Universe

"I am a DIY'er. Found the pexuniverse website whilst searching for materials i need for my home heating system modifications. Pexuniverse have the overall best pricing for pex fittings, black pipe fittings, copper fittings, etc. Once I placed the order, i received a phone call for the order confirmation, and the next day i received my package, although a short distance (NY to CT) that was impressive.

I'll definitely revisit pexuniverse for future plumbing needs.

Thank you~!
"

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Verified
5/5

2024-07-22

Easy Purchase

"From start to finish, the transaction of this purchase was easy. Selected items, put into cart, purchased paid. Quick delivery. Recommend."

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Verified
5/5

2024-07-21

Fast shipping

"Great parts and fast shipping, will buy again anytime i need. "

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Verified
5/5

2024-07-21

Great quality items

"Great quality items and fast shipping. Thank you "

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Verified
5/5

2024-07-19

Pex 1/2” inserts

"Quick turnaround. Good price. Exactly as described. Fit perfectly
Thank you
"

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Verified
1/5

2024-07-16

PATHETIC CUSTOMER SERVICE.

"When I ordered the pump I was told that the instructions to plumb in a pressure tank would be included in the package, it was not.
When I called to inquire about the instructions the lady I placed the order with was argumentative and rude as he'll. She refused to transfer me to a manager and hung up on me several times.
I won't be doing business with them again, or recommending them to anyone.
"

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Verified
1/5

2024-07-10

Failed to ship as promised

"I ordered a Grunfos pressure pump the morning of Wed July 3rd. Knowing the holiday was coming up I asked if it would ship that day, otherwise I would use 2nd Day Air shipping. I was assured it would ship by that afternoon but it didn't go out until two days later on Friday, 7/5. I don't mind paying for expedited shipping but don't make promises you can't keep which severely delay my job. Customer service did apologize for the inconvenience but that doesn't help my situation."


Verified
5/5

2024-07-18

Excellent!!

"Excellent! Prices were great and shipping was prompt. Will be buying here from now on."

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Verified
5/5

2024-07-15

great service

"great service fast shipping "

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Verified
5/5

2024-07-15

Fast shipping

"Always have what I need and ship it quickly. "

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Verified
5/5

2024-07-04

My PEX-A tubing was scored in two places on tube and shrink wrap, product was returned and replaced

"It took me about a week to get through the replacement product process because there wasn’t a kink in the tube ad they thought-it was a cut. It never should’ve been placed in the shipment in the first place, however the problem was resolved, and the item was replaced. Because the problem was resolved, and all the other items were perfect I will give them five stars The other items like the copper manifolds and brass connectors were of course perfect condition. I will still be ordering many products from Tex universe. "

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Verified
5/5

2024-07-11

Oil Creek Adjustable Brackets

"Order placed online. Shipment was made quickly."


Verified
5/5

2024-07-11

"Great supply and items availability!"

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Verified
5/5

2024-07-09

Badly need Parts

"Did exactly what I need and keep the job going. this was over 4th of July. Thanks!!"

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