"Pricing was good, product was exactly as expected, and delivered incredibly fast. I'd recommend this store."
"Thanks! Well done. Products fit perflectly."
"Great price and products as well as ease of use to navigate their site. Great customer service and fast response to questions."
"Always dependable and on time. Excellent service!"
"Good price, fast shipping."
"Price and availability are great. Nice they called to verify my address."
"They called me back to get the proper information for billing and shipping address. Very thorough."
"Bought a number of fittings and prices were very competitive. My order contained two items that were on back order. One of them went back in stock, but it looked like they were waiting for the second item to get back in stock so they would ship together, which is fine. I couldn’t wait too long so I requested that they cancel the item that was still on back order and just ship the one that was now back in stock, but they told me there would be a 3% service charge for canceling one of the items because my credit card was already charged. It never shipped and I had to pay a fee — unheard of! Then they called me back and said this last item would now have an additional shipping charge since the total without the other item was now under their “free shipping for orders over $99” (Even though my original order was several hundred dollars with the back ordered items). They literally suggested that I just cancel the order since it was a $15 part and shipping would be $15… I just said ok whatever lol. I was just taken aback that a company would nickel and dime their customers like that. I guess that’s how they can have lower prices."
"My order was fulfilled and delivered in a timely fashion. I received a call from the vendor asking for me to provide my full credit card number to verify my purchase. That was strange for a small order that was already made online. After I pushed back, they said sorry and shipped the order. I recommend them to tidy up their operations and think about how to better improve the customer experience. "
"Product 2 days late of expected arrival date."
"Great response. Ordered online and was shipping almost right away. "
"I ordered a part for a recirculating pump and they expedited the order at no extra cost to me! Got the part in 4 days and everything is groovy!"
"The only thing is I ordered the wrong part "
"Awesome product line. Reasonable prices with quick shipping. Great customer service in making contact on address verification!!"
"Customer service was great. Help me with their website to find what I was looking for."
"Picked up 500' and 300' rolls of Pex tubing, a bunch of valves and accessories at great prices and they were delivered two days before expected! Will definitely come back and shop here again!"