"The products will probably be good when I finally receive them. It's been 10 days since I placed my order and it's still being processed! Not impressed!"
"Placed order got confirmation of order nothing since that was two weeks ago "
"Never recd products and one was indicated as a duplicate order. Not sure why I got a survey prior to getting a delivery. Very odd customer service and not a user friendly online website"
"Haven’t received my order or even a confirmation it has shipped and already getting emails asking for reviews. "
"It has been 10 days and I have not heard anything about my order. If items were not in stock why allow me to place the order?"
"Said my order would ship in 5-7 days. That was ten days ago and it still hasn't shipped?!? Probably won't order anything else again."
"This is precisely why I stopped using their products. They can't do any good if they never ship."
"10 days and counting of order being stuck in process with promises to be shipped NLT today, yet no confirmation still. "
"10 days after placing my order still hasn’t shipped called customer service to be told items are now on back order and don’t know when my order will ship and they refused to cancel order as well this was a gift for my daughter who is coming home this weekend for a few days and now I’ve had to buy products at store so paying twice for same items this is absurd"
"I ordered over 3 weeks ago and still have no shipping info. Seriously disappointed in the company."
"I ordered my Philosophy products November 5, 2021 and it is November 15, 2021 and the products still haven’t shipped. I haven’t received any updates on shipping either. I love Philosophy products and I would appreciate an update on when I can expect my order. "
"I haven’t received my order"
"i just checked the website and I placed my order on 11-5 and it is 11-15 and it still hasn't shipped. Order # PHUS04093198"
"My order has been processing for 10 days now. Customer Service gives me some lame excuse about a pricing glitch but yet the order still sits in processing. I will never order products from their site again. "
"Ordering my Amazing Grace was simple, can pay in payments and shipping was on time. Product came unbroken. I love it!!!"