"i like going on the direct website for philosophy, bust am getting a bit bothered at their lack of product. QVC seems to have more varieties of philosophy's product line and sizes than the company website. This seems a bit upside down to me. It would be wonderful if someone could explain this to me.
All in all, the website is easy to navigate, informative, and easy to place and order from. I love "The Outlet" where items are marked down that are no longer going to be part of the product line. My orders arrive to me in a speedy manner and packed well from the long journey from Arizona to Wisconsin. Thanks for doing such a great job."
"It's total crap when you buy one day and the next the website goes 30% off and they won't give you a price adjustment. Not customer service friendly!"
"Love philosophy. Especially grateful to buy early Christmas presents on sale. So very disappointed in packaging of my shipment. Not enough secure packing product. Two lids were off, fortunately, not cracked. Please take care in making sure your exceptional products arrive safely and presentable. Hesitant to order again. Thanks for listening, and hopefully taking my suggestion."
"Easy online ordering and fast getting products"
"I can’t live without this cleanser, I love it! So gentle and cleans everything off your face! I won’t use anything else! "
"Summer isn't good time for online shopping - the hot weather may damage products. Items came warm and one bottle leaked! Sad. Otherwise, always love Philosophy products."
"Excellent service and fast delivery. "
"The price was great, shipped quickly, and I love the new scent (Amazing Grace Tropical Summer).
"
"Easy to navigate website. Shipping was timely!"
"I have been using Philosophy products for a long time. The website is flawless, I have never had a problem with an order and their products are top quality."
"I have been using Philosophy Purity for about 5 years, and love it. Never burns your eyes yet leaves your face clean and soft."
"I have purchased the bath/shower/shampoo for years and have never been disappointed. The wonderful thing I love is the travelability. It is a great product. Don't need 2 or 3 different products.
Thank you and keep up the good work"
"Exceptional products, great sales! "
"I took forever to get the order . I didn't receive yet the package."
"Ordered late on July 4. Ten minutes after placing my order I tried to cancel. It was impossible to cancel. Monday was the holiday so I called early Tuesday morning. I was not able to cancel my order. I would like to suggest two things: 1.) Please make online cancellation possible; 2.) Please include a return label. The staff that I spoke with were very friendly and nice. "