"Delivery was quicker than I anticipated."
"Love the philosophy website!"
"I have used Pure Grace for years and my grand daughter loves the scent so I purchased this kit for her. "
"I wear no other fragrance but amazing grace. It's beautiful. "
"Convenient- affordable- safe"
"Love this product, and they ship it out right away."
"It was easy, to navigate the site. The coupon made it much easier."
"Ordered products that were new to me. Amazing Grace firming body Emulsion. I do not like lotions. This product is not like the usual lotion. It is very light in scent and application. Kiss me tonight lip treatment. Just what I needed, a lip treatment that actually works without being sticky. All were as described and work as expected."
"Unfortunately philosophy has changed. I recently had a problem with shipping an order; it was corrected,, but took days and had to contact customer service several times. The philosophers rewards program is difficult to use and redeem points. Product variety and availability on the website is very limited. Products are always out of stock. Was like this pre-pandemic and has gotten worse. Several Favorite products or scents are rarely available or get discontinued (ie lip glosses)Some scents are different or seem diluted. In the past few years They've changed formulas of some of my most loved products. Worst of all...Purity which I've used for about over 20 years now makes me break out since its "new" paraben free formula. I like clean beauty, but what good is it if I can't use it? I've switched to another vegan clean beauty brand cleanser that doesn't give me breakouts. ( I have good skin, no acne, only a pimple every now and then) When they changed the formula I started to break out and made skin dry, tight and rashy! I changed to another brand, skin cleared and went back to normal. Please Improve new formulas or Bring back old formulas (offer both formulas?)& i'd probably switch back. Some products are still very good when available. Sorry, I regret to say all this about what used to be one of my very favorite brands, but hope this will bring some needed improvement. "
"I wish you would go back to the old formula for Hope in a jar. It was much better in my opinion. "
"It was seamless, fast and ahead of schedule. Products do what they say and prices are fais."
"I like to give positive reviews. So I give a 4 out of 5 due to my order not being processed until 4 or 5 days after I ordered. In addition, I felt that signing up on the website was difficult and had to to keep repeating what I had already completed. However, the product is fabulous."
"RECEIVED MY PACKAGE JUST A FEW DAYS AFTER ORDERING!
COULD NOT HAVE ASKED FOR BETTER SERVICE. "
"I had a birthday code and it said it was expired. I called and they said they couldn’t take the $10 off. I was supposed to get a call back and didn’t get one. I love Philosophy but sad about this. "
"I thought I had found a new face cream, and have replenished my supply six times now.
but I will not support a company with such abysmal Customer Service. I made a purchase, and the very next day – Long before my order arrived - they began a sale which would have saved me a significant amount of money.
their policies say they do not honor their own sale prices. I also sent an email to Customer Service which was never even acknowledged.
There are too many companies who respect their customers to patronize one like philosophy who does not
in addition, I found the website to be annoying in its poor functionality"