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Chance of future purchase:
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0.00/5

Verified
5/5

2021-03-29

Quality products; Excellent service!

"Do not ever want to be without my favorite cleanser, Purity Made Simple, and I always purchase the largest size with the pump. It is fabulous; the best, most effective and most gentle of any brand high-end and low-end, drug store and department store. I’ve used it for years since the days of Christine, the lady who founded Philosophy. I order direct from the Philosophy website, and in a few days, it shows up at my front door ... couldn’t be easier or less complicated. Thanks Philosophy for your quality products and excellent customer service and shipping efficiency. "


Verified
4/5

2021-06-21

Love the special scent

"I love the scent of Vanilla and Chocolate Crumble, I just wish you would offer it in a bigger size! "


Verified
5/5

2021-06-21

Favorites

"Great deals on all of my favorites, and fast service. "


Verified
5/5

2021-06-20

Easy as pie

"Got a great price and fast delivery. Love Grace."


Verified
3/5

2021-06-20

Ordering was a breeze but still waiting for my order to arrive ~

"Ordering was a breeze but still waiting for my order to arrive ~"


Verified
5/5

2021-06-20

It was easy

"I opened the website, logged on, searched for the product I wanted and ordered it. No problems!"


Verified
5/5

2021-06-20

Amazing

"The order was correct and delivered promptly. I’m more than happy with my selection. My husband also uses the moisturizer. "


Verified
5/5

2021-06-19

Excellent service but not a good product

"Ordering was simple and I received my order very quickly however I am very disappointed in the product. Amazing Grace fragrance hardly lasts. I won’t be purchasing again. "


Verified
2/5

2018-06-06

Can't use my coupon!

"You give points & a coupon but I can't seem to use it, what's the point!!"

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Verified
5/5

2021-06-19

Great!

"Very easy to order! Quick shipping!"


Verified
5/5

2021-06-19

Wonderful customer service

"Definitely one of the easiest, fastest communication from a company, had a great experience from the start"


Verified
2/5

2021-06-19

Spilled product

"The lotion cap was not secured well and it spilled in box."


Verified
3/5

2021-06-18

Hard to navigate

"I find the website not that user friendly if you don’t know the specific name of a product you may want. I also was disappointed that the “reward” didn’t apply to my purchase when ‘disqualified “ purchases weren’t spelled out anywhere. Honestly would have been easier to use a reseller’s website. "


Verified
1/5

2021-06-17

I might stick with Macys

"I have been using philosophy for years. I normally purchase via Macy’s. I came across the website and saw the rewards program. I felt since I buy so much why not get rewards and more samples.(Macy’s give sample too) I had a simple concern because my points weren’t showing . I called the number and got the rudest C/S rep I have ever encountered. I explained to him I’m a knew customer which he should have seen for himself. Matt was rushing me being condescending no help at all. I had another concern about the pore extractor I have been using forever. Matt was arguing with me when I simply didn’t know it came in a small size because Macy’s only has the big one. So I thought I was sent a trial by mistake. Matt made the call so uncomfortable and was extremely rude. I don’t know if I will continue with online. "


Verified
5/5

2021-06-16

Amazing Grace fragrance

"I just love this fragrance. I walk outside and the wind picks up the fragrance and I just love it."