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Product & services pricing
3.92/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.48/5
Customer service:
4.19/5
Return/Replacement policy:
3.66/5

Verified
5/5

2024-05-13

Awesome Service & Product!

"From start to finish the process was easy! Great quality item! "

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Verified
5/5

2024-05-13

Pure Awesomeness!

"This is my second time ordering gifts for my family after losing our mom.

We are so pleased with everything received and the professional way of how our loved one picture has turned on on each item ordered.

Thank you so much for the pure perfection and making our family so happy in our time of sadness and the remembrance of our lovely mom..

What Ya'll waiting for.. Hurry up and order.. You will be so pleased and happy..
"


Verified
5/5

2024-05-12

Easy process

"Very easy to enter info and get the product I was looking to buy."


Verified
5/5

2024-05-11

Fabulous!

"The woman I talked to on chat was extremely helpful with all of the questions I had regarding my "special instructions" for centering and off-centering and keeping my backgrounds. Thank you so much for the excellent help! I am so excited, this is one of two spinner lockets that I have been able to find. I can't wait to recieve it! "

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Verified
4/5

2024-05-10

Overall a good experience

"I was looking for a specific pendant with a specific chain length and I found it on Pictures on Gold’s website. So it was great to see options of different necklace chain lengths available. I called to ask a question and a real person answered and could answer my questions specifically! How often does that happen nowadays?! Amazing shipping time. The items arrived in two days from the order date-halfway across the country! The reason for only four stars is due to the packaging when shipped. By the time the package arrived, the ($300) necklace chain was hanging out of the FedEx cardboard envelope by about 6 inches!!! The chain was not in a box or bag, just loose in the shipping envelope. If the envelope had been handled much more, it would have arrived without the chain. I am thankful all items arrived safely but perhaps the company could do a better/safer job of packaging the items. "

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Verified
2/5

2024-05-10

not very happy

"last year I ordered from you the heart came out beautiful. This time, I was very disappointed. The pictures were blurry & the 'added' picture had a mark going across the front."

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Verified
1/5

2024-05-10

Honest review

"The necklace arrived with the chain hanging out of the packaging it was mailed in. The quality of the jewelry isn’t good. Very thin and cheap looking. I expected more. I’m disappointed."

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Verified
5/5

2024-05-10

Memory of Mom

"I purchased a fingerprint necklace for my sister and I in memory of my mother who passed unexpectedly. It is perfect!!"

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Verified
5/5

2024-05-09

In Memory of Megan

"I like the ease of placing my picture in the locket I wish tehelocket was larger"

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Verified
1/5

2024-05-08

Didn't get what we approved

"Pendant that we received was dark and shadowed not clear and bright like the proof we approved. We have sent two emails and have received NO response."

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Verified
2/5

2024-05-08

unhappy - order #1076689 4/27/24

"When I ordered three oval pendants without chain, I chose the option at an extra fee to review the photo layouts before processing.
I was not given that opportunity. I was sent email that my order was processed and shipped.
When I received two of the three pendants were dark and not true to color. The third photo, I would like to have seen if it had been rotated. I also feel that had I seen the items, I would have realized I needed to order the larger size.
I contacted customer service to explain all of this. I was asked to send photo of pendants, which I did.
I have not had response as of yet.
"

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Verified
4/5

2024-05-09

Speedy delivery …..

"I was surprised how quickly it came. But the necklace was loose in the envelope with the box containing the medal. I very nearly discarded the envelope (after checking). My husband found it on the floor. So shiny he thought it was Easter Grass."

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Verified
5/5

2024-05-09

Great selection and easy process

"I was looking for a white gold locket and found a beautiful one on this website. And I was amazed they can actually laser engrave photos into it!"


Verified
5/5

2024-05-08

Excellent company, excellent delivery

"I ordered an engraved heart for my granddaughters' 16th birthday.........only four days before the
big day!! OOOps, on my part, however, I could not find what I wanted until I found them.
They got the engraving done beautifully and delivered on her birthday. I don't live close
enough to have seen it yet but was told it is beautiful and she loves it!!
Thank you so much. I'll be ordering again soon (5) granddaughters, lol !!
"

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Verified
4/5

2024-05-08

"I went through an experience and want to remember it. Your website popped up all over. Made in the US, can’t go wrong with that. So I ordered."

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