"The rosary beads I ordered are beautiful.
I realized I ordered the wrong rosary beads IMMEDIATELY after placing my order and I called customer service and they were absolutely amazing. I will definitely be ordering from this company again"
"The man on the phone did exactly what I wanted"
"My mom will love this. She’s is going to wear it everywhere"
"EASY TO DO WOULD USE YOUR WEB SITE IF THE OPPERTUNITY CAME UP AGAIN"
"Assistance from telephone representative was also very helpful."
"IT WAS EASY TO ORDER AND I DIDN'T HAVE ANY PRROBLEM WITH IT"
"Arrived on time. Very disappointed in quality! Purchased medal and “chain”, very lightweight for something we wanted as a keepsake for our grandson!"
"John, was AMAZING in helping me get my order processed, he is very patient and made it happen"
"They claim to do engraving one can feel, well of the four items purchased only one was engraved. The others have simply taken the print and used a high quality sticker. When this was brought up, they stated that they would investigate, and found that nothing had been done wrong. Now they say that if we return the items there will be a 20% restocking fee because they have to remelt the metal. The fact of the matter is that they will need to hear it up to melt the adhesive off. In addition, they were contacted for confirmation that they will get the name right on a keychain on April 3rd, 10:59am, and they claimed it was already sent out even though they literally got the order at 10:51pm the night before. Total rip off, will never use them again."
"Beautiful necklace! Delivery was quick and easy...."
"love the earrings and they were delivered quickly
"
"overall it was the same as others"
"although the charm is very thin, CS offered to build it up to a my preferred thickness. I appreciate the offer but I will keep it as it is for now as I need it for a current ceremony. "
"Easy to customize and get exactly what I wanted for my daughter for Mother's Day. "
"It was easy to use the steps! KG"
A rep from Pictures on Gold, GinaMariePictures, has responded:
“We are so sorry you are unhappy with your order. We strive for our customers to have nothing less than a 5 star experience with us. Please let us know how we can make this a better one for you? We can make the item thicker/heavier based on your specifications. Please call us at 877-703-1143”