"I don't know how effective their supplements are, but I ordered some essential oils from here because they had the best deal on them I could find. I received them relatively quickly, but they mixed up a bottle and sent me the wrong thing. I contacted them and a few hours later received an email stating that they had sent me a bottle of the correct item at no cost to me. I wish all companies remembered that they are here to serve the customer like Piping Rock does."
"I purchased twice, with an average $200 order amount.
The first time, it didn't send out shipping email, and I thought I got scammed, but after 3 weeks (which should be 2 - 3 weeks, international), I received products.
The second time, everything went much faster, but I received one product that doesn't match my order, I wrote an email to them, they responded with a refund.
I think they are pretty well for the price, you get what you pay."
"I've ordered a variety of health related products from Piping Rock over the past few years, and have always been very pleased with the price and quality. I do a lot of bio-hacking on myself for various potential health issues, and have used their supplements often. Items include COQ10, NAC, Vitamin C and E,ALA, magnesium, and many others.
They are not a company that exaggerates claims, or tries to fool you with labels, or by using various units of measurement. They often have great sales! They process orders very quickly, but their shipping contracts seem to be a bit less effective than the competitors. overall ; great products, great prices, great sales but mediocre shipping arrangements."
"I have purchased many vitamins, supplements from PipingRock. and skin care products too! I am very pleased with the customer service, a wide range of products, ease of ordering and weekly discounts. I recommend this site. They have good customer service! By the way, you can save $10 on your first order if you copy/paste coupon code CAD877 during checkout (providing the value of your purchase is over $40, but you will still get $5 off on smaller orders with the same code! http://www.pipingrock.com/?rwcode=CAD877"
"Products were true to descriptions and pictures. Shipping was quick, taking a total of 4 business days to receive without extra shipping costs (for a speedy delivery). Had absolutely no problems and love the products I received.
thanks guys
Stuart"
"We found the website to be very user friendly and the prices are significantly less than our local health food store. Our items arrived quickly. Thx!"
"Well my 1st purchase with Piping Rock Health will be my last,like another person said here they Bait and deceive my page said Free Shipping over 50 so i did, it did not show it i called and some guy gave me a hard time and said just make the purchase for more and i will refund your shipping so i did then they would not refund my shipping and gave me the run around for an half hour ,can i help you with anything else they say,of course i said you haven't helped me with anything yet other than taking more money out of my pocket...Horrible Customer Service....BEWARE..."
"I have ordered from them before and no problem. I got an email that stated a B1G1 free sale was on, clicked the link and it said over 100 items to view click...I did and found several and purchased. Even verified it on chat that I would be getting quantity of 2( it was showing only 1 on my checkout page) and was told 2 would be sent. Ordered. less than 45 min later received shipping confirm( normally great) and noticed I was only getting 1 of each item and 2 of another. Called and was told there were "crazy deals" on that page too and they weren't B1G1. ALL THE ITEMS HAD CRAZY DEAL EMBLEMS, and 16 that were intermingled didn't!!! I said that I wanted to cancel and was told it was too late and they would have to cancel the whole order, which I said fine, and was told they couldn't do that!!! Buyer beware they will put other items in with the "special" sale items link or not!!!"
"I am very satisfied with the oils. Just need to know more about them. And how to combine the oils. PipingRock is a good choice for the quality and the price."
"Couldn't be happier with your friendly and competent customer service representatives."
"I am very sensitive to chemicals and can tell when its not pure. I ordered pills and they made me sick...headaches etc. I wont be ordering more pills for my new symptoms. So incredibly upset! You get what you pay for!"
"I have purchased a number of different essential oils from Piping Rock over the past year. The products I have made with these oils seem to work well. I have had no problems with shipping issues. When I had to call with a question I reached a person directly and got the answers/help I needed in a friendly timely way. "
"I have ordered from Pipingrock for more than a year now and have had nothing but great products and service from them. I would confidently recommend them to anyone. In fact, I already have several times."
"Enough is enough--I was quiet and understanding when my orders were switched with somebody elses order, I was patient when my orders were undelivered without any communication from pipingrock.com but after a while I realized that pipingrock.com has been trying to scam me and I bet it worked with many of their customers. When you are ordering a few dozen of different vitamins and supplements every month it is easy to miss undelivered package. Last time I got my money back only after winning a dispute for never delivered merchandise from pipingrock. The most recent experience was the last drop... they canceled my orders without even contacting me--credit card charges are still pending but piping rock decided that (and I quote) "certain information in the order does not match up with the payment information" -- during last year I placed more than three dozens of orders using exactly the same information. Unless you want to waste time on checking on every single order--stay away form Pipingrock.com their operations (especialy shippping and order processing) are shady and full of their errors."
"I purchased many different brands of coconut oil. The Piping Rock tasted fine. The problem I have is they say it is Hexane free, Cold pressed & Organic. It does not state it is Hexane free or Cold pressed on the bottle. It states it is Organic on the bottle but does not show what company certifies it Organic. Also, it doesn't state where Oil is produced from? Also the coconut oil leaked due the bottle seal was not intact and the lid was loose. I wrote a review twice on their site with a 4 out of 5 star rating. Both reviews were not posted. Only reviews posted are the 5 / 5 star ratings
Also purchased Burp free coated omega -3 fish oil 1000 mg 200 softgels. I took 3 a day for a few days while keeping them in the fridge. I then cut a softgel open and the fish oil was rancid. It was nasty. The enteric coating worked well because did not have any smell except a high chemical smell upon opening.
Also purchased odorless garlic 1200mg 200 softgels.
The bottle states odorless. The site states the garlic is odor free in the info section. I have had some garlic burps but not too bad. Odorless garlic and odor free garlic mean 2 different things. They should use one term or the other but not both.
Will be throwing the fish oil in the trash. Some of the items they sell are fine. You just have to be cautious and do not trust all of the 5/5 star reviews
I had to quit taking their calcium/ magnesium softgel
due to stomach upset even taken with food
Their site states "Manufactured by Us, shipped direct to you" I purchased coQ10, glucosamine, ginger root, milk thistle, fennel seed, coconut oil, fish oil, calcium & magnesium softgels, garlic oil softgels, vit. c serum. The fish oil, coQ10, garlic oil, calcium/magnesium, all say designed & distributed by Piping Rock (not manufactured). Coconut oil just says Piping Rock. So they do not manufacture all of their items .
I will not be purchasing from this company in the future "