"This place is a joke. Hate it"
"I brought in 44 items of good somewhat known brands that were in very well shape. At the end of the examination, Plato's Closet kept 5 of my items, one of which a very expensive KU Men's Basketball jersey. The end total of the 5 items was $15.40 which isn't even 1/16 of the money I paid for the KU jersey alone. The Overland Park, Kansas Plato's Closet location is bullshark and I recommend not going there because of the cheapness they have on well known and expensive clothes. "
"Not great selection ..thought there would be more high end clothing and didn't have time to take in my clothing not going back "
"When I caught a man sliding his phone into my fitting I IMMEDIATELY alerted TIRZAH McFarland and she told me its "probably just a game kids play on snapchat" and let him leave without getting his name. I called the police but it was too late. Don't let your daughters/sons/children/friends shop here/work here, etc."
"I brought in a huge bar of super stylish clothes that any teenager would dream of having because my closet was getting too packed and all they bought was 2 necklaces for $2.50... what a joke. I don't u derstand there standards for buying at all because I saw multiple items on their racks that were worn out. Aweful place to resale... just save ur time and avoid that place!"
"I went to Plato's closet today in Pleasanton, CA (store #80113). I had previously bought a long sleeve shirt there a few weeks ago, but it was too tight. Surprisingly, I found another identical one today that fits better. (This one was probably more stretched out by previous owner compared to the one I had previously bought). Same brand, same color, same size, same style. I had asked if I could just do an even exchange since it was identical. The tag was even still on the shirt. But the store refused an even exchange. In order to exchange this identical item, I had to pay more money. I find this to be preposterous. In any normal store, if an item is identical, an even exchange is allowed without making customer pay additional money. My advice is to be weary of this store on items that you buy. If you are unsure of the item, do not buy it because you will have problems with returns in the long run. The owner does seem to be money hungry, trying to squeeze out every last dollar from customers. There is no customer appreciation one bit, as I have shopped many times before at this store. "
"Took 5 bags of junior clothing from delias charlottes Russe and miss me jeans. Some items still have tags. Coach and Vera Bradley purses. They did not even look thru everything would not buy anything. Staff wasn't friendly. "
"Spent my last $1.50 for gas to get down to Bowling Green with 2 suitcases of almost new shirts and coats. I was told that all were too old or "too dressy". When I was told they would not buy anything, I begged them to buy anything so I would have enough gas to get home. Not only would they not take anything or even help out with a dollar or two to get home, I was forced to seek aide from the Bowling Green Police Department who purchased a few gallons of gas to get home.
The positive reviews I am sure are from those buying clothes and not sellers in their store."
"Terrible Experience!!
I went in the Cranberry Twp PA store for the first time today at lunch time to sell. Noticed that the associate had her daughter with her behind the counter. I went through the process without any issue.
Went back at 6pm to pick up my items. There are several customers lining up to check out. I assumed I should go to the side of the counter since that was where I dropped off my items. But I waited, and waited, and waited, without any one even looking towards my direction or asking what I needed. 20 minutes later, I finally asked if I could come back tomorrow if they were too busy. And they said: "Oh, you items are ready, if you jump in line here, we will take care of you. And this is the line you get paid." I was very angry at that point and questioned why they allowed to wait at the other end for 20 minutes. They said they assumed I was shopping. Seriously?! Shopping?! By standing in one place staring at them?!
The store is crowded and the clothes looks junky. I will never come here ever again and will spread the words among friends and their daughters for sure."
"This place is a scam.
I took 4 boxes of things in that were either brand new WITH TAGS or brand new and the tags had been cut off and they wouldn't buy ANYTHING, yet their stuff hanging up that they were selling were stained, torn, worn out, ect. You're better off selling your stuff on apps or sites.
Employees are rude, unconcerned, and act snobby.
Prices are WAY too high for the (lack of) quality that they're selling.
Would NEVER recommend this place and will not be associating with them again.
"
" store on oracle DONT SHOP HERE AWFUL MANGERS Hello this message is for the owner of Plato's closet Connie Knecht. My name is Carolyn and I was in your store for the first time ever on September 21,2015. While I was in your store looking around I had my 4 year old daughter with me. She was very playful and tripped over one of your racks you have hanging out, its in the back of your store with a mirror on it. My daughter went flying into another rack and smacked her head pretty hard, she has a large lump which turned blue and green right away. As soon as this happened I went to the front of your store and asked to talk to a manger, so they could write me a accident report. I showed your key holder not sure her name, what had happened and were this happened and she didn't even know how to fill out a accident report asking me to fill it out. She explained to me she was just a key holder. So she called your manger to come into the store. I don't know her name but she is very very rude she didn't even ask me if my daughter was okay! She preceded to blame the whole situation on my 4 year old daughter saying if she wasn't running around she would of never fell. Which may be true to a point but your rack is clearly out to far that is the only rack like that in your store and frankly anyone young or old could trip over that rack. I suggest you look into fixing this problem because it is not safe. Your manger also said to me "well no one has ever gotten hurt before" just ridiculous her attitude towards the whole situation. If I were you I wouldn't like someone like your rude manger to ruin your reputation of platos closet. I also find it very rude that i have to email you when i asked to have your phone number to talk about what happened. when I called your manger new it was me and said very rude the only way you can talk to connie is though email which is ridiculous if you own this store then you should be willing to talk to all of your customers. Don't avoid me! I don't appreciate all of this inappropriate behavior from you and all of your mangers.
please check into fixing your rack before someone else trips and falls . Also in my opinion you should fire you manger and get someone who has some people skills. you may call me with any question if you even read my email."
"Overall the products they sell are in good condition though highly priced, also whenever you try to sell them something ,they don't give you even half of what the object cost "
"Highly disappointed. I brang in a bag full of clothes in great condition and they didn't pick anything. My son brang in some of his clothes and they took one jeans shorts that were not even hem because that's the style and they only gave him $2.00!!!!
I was so upset because when I ask the girl why was my stuff turned down. She said that they have to many clothes and boss said not to take a lot of clothing. I wasted my time. Never going there again.
Also they prices are ridiculous!!! They sell stuff like if it was new. Example t-shirt $12 I can get new ones for that price. Shoes $18 for real. These things are used not new. Goodwill has way better deals.
This store thinks there to good or to sophicated because I noticed they don't accept your clothes in trash bags!!!
The only thing I got good was $1 shirts for my son and husband. Because they had a clearance going in. They had a Calvin klien dressy shirt for $1 but I'm going to resell it. This place made money from me instead of them giving me money for myself.
I couldn't get anything for me because they don't sell plus size which is very offenses to me.
Do not waste your time!!!! "
"Never again!!! I've vowed to never go into another, no matter what city or state. The stuff they sale is raggedy and shouldn't be on display (Newnan GA) but they turned several people away who had decent items or they wanted to pay the almost nothing. I wouldn't recommend anyone to take their valuables there because they are looking for trash."
"Today I took about two big size Nordstrom bags worth of last seasons and last years American Eagle and Hollister clothing. I even took a Kate Spade bag that I longer wanted. I return to the store after the 30 to 40 minute wait to find out that they "unfortunately " could not accept anything I have brought. I am definitely not satisfied. I have sold things before there that were about the same age as the clothes I took there today. I will now take my clothes and business else where and I would not recommend Plato's Closet to anyone."