"Very helpful, know their products, were able to answer my question about a certain film. Pleasant and easy to deal with. If I were to give a numerical score, definitely a 10 out of 10. Thank you."

"The Play-asia is the store for anyone who is gamer. Several games and consoles. Specials excelent with affordable prices, and easy site to navigate, now always have games to play."

"Great service, answered all my questions quickly and I received the product as informed.

Glad to feel that there is a well-prepared team to receive the customers.

Whishing all sucess."

"very Good quality and easy to purchase...the service are excellent..and the help desk are really helpful went ever i have any question...its my 1st purchasing and i wouldn't hesitate the next...thank you play-asia.com"

"Great eshop, very nice costumer service and they give extra details in some products, have many discounts, a must for gamers and asian products."

"good store.

there Is trying to solve the problem and kind.

If problems occur With support for attempts to solve

i Impressed

i will use here agin"

"Great service as always. The best place to buy games!"

"As a Brazilian customer I'm very pleased with the customer services of this shop. They have a huge catalog of games that are hard to find anywhere else, the items are easy to locate, they have several payment options and the products are aways shipped in the predicted date.

Easily ties with eStarland as the best sources for gaming stuff."

"I bought a lot of games from play-asia, just have troubles when I didn't check the "registered option" (I wanted to avoid that payment), my games never arrived, so after the investigation they refund me with credit store, from that time I always check the "registered option" (just 5 more dollars, remember that orders over 25 dollars are free).

They always answer your e-mails, I order my games from Peru, so, its a long way, it takes 2 or 3 weeks to arrive.

The offers are excelent, great site, a lot of respect to their customers."

"WARNING - don't buy from Play Asia. I buy a lot of stuff online - I mean, everything. It's been 3.5 weeks since I placed my order and I've no idea if I will actually get the product. Customer service do NOT reply to emails, and in the last few weeks I have not been able to CANCEL the order even though it says I should be able to. They're probably dodgy. Plenty of other suppliers online, my advice - GO ELSEWHERE!"

"Regarding my order #28131680 from Jan 31, 2013. So i got this error message and my order got delay: "There was a problem while attempting to authorize your credit card."

But heck, you know what's "The last error message returned from the system" that i received?

"Transaction Successful"

NOW MY ORDER GOT DELAY DUE TO A STUPID REASON.

Update 1: Oh btw, i checked my Internet Banking, i got charged TWICE!! The initial "Approved transactions awaiting presentation: $145" is now $290.. DAFUQQQ?????

Update 2: If you happened to let go of my supposed copy of NNK, thats it. Im cancelling the order! Not worth my time waiting for the next stock anymore!

Update 3: so i checked the order info again, Wow...it seems that you removed my option to CANCEL the order???

Update 4: YOU CHARGED ME AGAIN??? "Approved transactions awaiting presentation: 436.50" WHAT THE HELL?????????/

Basically, i got charged 3 FREAKIN TIMES FOR AN ORDER WORTH $145!!

YOU ARE LUCKY ONE OF THAT OTHER SITES IS NOT OFFERING WHAT IM LOOKING FOR"

"Play asia was a decent store and reliable in 2008, but now am very disappointed with their offer of service, in one month i got three packages returned without them notifying me that it was returned. And the reason was because "my address is not complete" i have been ordering with this address for the last 5 years and just when i chose the cheaper shipment my address becomes invisible. Their solution was to upgrade to a more expensive shipping company if i want the item or refund me. Plus the time wasted, i waited 2 months for 3 packages. Am never going to buy from them again."

"Play-Asia is a decent enough service when your orders arrive and you don't need to use their customer service system, if you're unfortunate enough to have an order or 2 lost in the post, your experience will turn from satisfactory to just plain dreadful.

Sure enough, I had 2 orders over a period of time that either weren't sent or were lost in the post. After getting the run around in regards to refunding I decided to open a dispute and got my money back via Paypal for the lost orders in question and continued to use the website as usual chalking it up as a bad experience.

One day, I received a notice from the customer service years later telling me I had a dispute open which was completely untrue and that they would no longer serve me, I explained my situation and needless to say the level of customer service received border lined on dreadful.

We all have had items lost in the post in our lifetime, especially if we're buying from abroad and I think everyone here could understand that, needless to say one day I placed an order and not long afterwards it said 'refund pending'. Not only was this company refusing business because they refused to accept something was lost in the post, they made me go through the effort of having to use Paypal to refund after making a dispute.

Never have I seen a level of customer service so dire, I quite literally shake my head at the awfulness of the service provided, for them to turn away a long time customer who has had 2 items lost in the post is just plain ridiculous and disgusting.

Play-Asia need to get better customer service reps and understand that Items do get lost in the post. The postal system isn't perfect, blaming your customers and refusing to serve them just shows how poor of a company this is. I rate this company 2 out of 10.

I would like to conclude that treating your customers better, and with respect will earn you a better name for yourself, blaming your customers for your company's own short comings will accomplish nothing."

"Very satisfied. Cheap. Quick response with email
And cupon in the order for next time.
Excellent reseller !"

"Polite, attentive consultants, competent service. I'm happy. I thank them very much."