"After selling out of a very popular product, they immediately let me know so that I could choose another item. The communication was excellent & very friendly throughout. I received my order from across the globe in a timely & secure manner. All in all, a very pleasant experience. A great place for imports! :)"
"Well, here's my experience with play-asia. I read all these great reviews, so I decided to order from here. Right after I ordered, I found out that I may be charged additional money for customs and/or import taxes once it got to the U.S., but I should have read the fine print sooner, I guess.
So the next day I got an email asking for me to send a scan of my credit card (front and back), and driver license to verify. I have NEVER been asked this before, so I quickly wrote them back asking them to cancel the order. On this site, the order status is listed as waiting for "Credit Card Verification."
2 days after my initial order, I got a very polite email saying "So, you want us to cancel the order?" YES!!!
Now it's 3 days after, and I get a call from my credit card company wanting me to confirm I knew about the transaction, since they were worried it was fraud. I confirmed, since I do not lie... but the website still list the order status as waiting for verification (the scans I mentioned earlier)... why would they try to bill my credit card if they are awaiting validation?
So... Since the emails were nice, and I assume they will cancel it Monday, I gave it an okay score... but, if you like to order by credit card, I might try elsewhere. I've ordered at least 10 times with this card, and this is the only headache I've had.
[Update] They canceled the order today, Monday, so all seems to have gone well."
"I ordered a couple of games and a controller on there site and am very pleased with the entire experience. On there page once I ordered I was able to see the status of my order and tracking information and before shipping you can cancel the order there or change billing method if you want. My order was on the 6th and I had my order on the 9th with the UPS option which was a little expensive but understandable considering where they are shipping from. For some things they do offer a airmail option that is a lot cheaper just no tracking on that.I was impressed and would definately do buisness with again."
"Excellent reseller - I ordered on June 28th, shipment was sent out on the 29th, and I received it in less than a week. Amazing thing is, it was sent all the way from Asia to VA.
Although not a well-known reseller, Play-Asia is excellent for import video games. Will definitely do business with again."
"After my horrid experience with Buy-Rite, I didn't know where to go to buy import games. I checked on this website to see which places seemed trustworthy. Play-Asia had the best reviews so I decided to go with them to order Dream Mix TV for my Gamecube. The website said to expect a week before this game would ship out. I figured at least there being up front about it so I went ahead and ordered. Imagine my suprise when I received shipment conformation that same day. The game arrived in a week (not bad for coming all the way from Hong Kong) in perfect condition. I will definitely look to them first the next time I'm buying an import game. "
"hello! Posting here, because of the Excellent order from www.play-asia.com. I ordered 2 videogames from them, found there tracking of the package on there site GREAT! Nice way to check exactly where and what your pacakage is going through.
Nice website to browse through, have all your videogames needs. they deal with and dispatch your order very quickly.
I give them 10 GOLD stars.
Best shopping expericence i've had on the net."
"Great international seller, very fast, thanks a lot!!"
"Very good shop , nothing bad to say , order many times (2 videos game system , many games and some controller/memory card or other) and everything is OK work perfectly(one time i order a scart rgb for ps2 which doesnt work , they send me another for FREE !! :) )
They always answer to my email quickly
I really think they are the coolest and the most
useful shop i have never seen and order
"
"I ordered two DVDs, Musa and Hero. Musa was found to be out of stock even though the site indicated otherwise. I was promptly notified of the situation. An exchange followed between customer service and myself, response time was excellent and very sincere. After straightening the order out, i receieved my dvds 2 weeks later. My only gripe is shipping, 10 dollars per DVD (20 dollars shipping total!!). "
"I ordered a game and wanted it ASAP. They sent it over the weekend and I got it Monday morning in perfect condition. I didn't think something could ship from China to the US so fast. I am very impressed. This was my second order from them because the 1st order went so well. Their customer service was very nice and helpful, willing to go the extra mile."
"The delivery went of very smooth, the package was shipped on Friday and it arrived me on Monday, although play-asia is probably situated in a permanent stress due to christmas. Thus I have to praise play-asia for the well-organized service, your e-mails will be replied for sure, very nice!
Dirk "
"I couldn't be more happy with my first dealings with playasia. They have fantastic service, amazingly cheap prices, superfast shipping & prompt, friendly email responses.
Highly recommended. "
"I brought a Dreamcast RF unit for 99 cents US and it was shipped on the 14th and arrived on the 17th even though it was through Airnamil so I am VERY Happy."
"deleted deleted deleted deleted deleted deleted"
"They do not respond to pruduct returns. You can forget it if it doesn't work.
Stay away"