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Product & services pricing
4.29/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.89/5
Customer service:
3.92/5
Return/Replacement policy:
3.93/5
Featured Review


Verified
5/5

2023-08-26

New Toilet Tank Top

"Ordered a new tank top for our Toto toilet and it fit perfectly, Thank you for the quick response, received it in a few days."

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Verified
5/5

2023-08-25

#007

"Great. 2 day delivery. Thanks "

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Verified
5/5

2023-08-25

Order

"MJ helped me on an order issue I had and resolved the issue with no problems."

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Verified
4/5

2023-08-25

Finally received my ordered parts

"Placed my order on July 22 and received it on August 25. The Company could do better on customer service, like to inform the customer when it was shipped and the shipment tracking number. I thought I would never receive it!
The parts look exactly the same to the old broken one. I haven't replaced it yet, assume it will work well. Thank you!
"

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Verified
2/5

2023-08-21

Exhausting and Disappointing

"First payment for the product featured online was declined due to possible fraud. No follow-up with Plumbers Stock to see if I was real, but the gentlemen that assisted me over the next 10 days was very polite and kind. After ten days of trying to complete the payment, the order was cancelled and money was refunded because the product I ordered wasn’t available for sale all along.

I really feel this company could do more to not stretch out unnecessarily a process that can be done in a day, thus, not wasting time getting my project finished. But Aaron in customer service was very kind and polite.
"

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Verified
5/5

2023-08-23

Expectations Met

"Fair price and delivery in a timely manner. Would recommend."

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Verified
4/5

2023-08-23

parts have no part #

"good parts fast shipping good price"

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Verified
5/5

2023-08-23

1st Time Buyer - Great Experience!!!

"I'm a first time customer. My transaction was super easy and I loved the no shipping fee. Can't wait to get my order!"

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Verified
4/5

2023-08-23

Great product…tracking wasn’t a great experience….

"Title says it all………."……."

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Verified
5/5

2023-08-22

Replacement toilet tank

"Item ordered received sooner than expected and very well packed. Perfect, thanks!"

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Verified
5/5

2023-08-22

very friendly and helpful customer service representative

"I had an inquiry regarding my order and the representative MJ is very helpful answering my questions and helping investiagting the order status and tracking details. very nice experience. "

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Verified
5/5

2023-08-22

MIA S Was awesome!!!

"Needed a receipt for a product I bought a few years back for some warranty work and Mia S was super awesome and very helpful. Thank you!!!!"


Verified
4/5

2023-08-22

Checking it out

"Online shopping love free shipping "

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Verified
5/5

2023-08-21

Easy and fast

"Ordered online and got exactly what I needed at a great price and received it in a timely manner."


Verified
3/5

2023-08-21

Very High Shipping Cost

"I'm glad Plumber's Supply had the parts I needed, however, they charge $4.99 for a tiny faucet stem to be shipped and then an insurance fee on top of that! When I called their number to ask if I could order multiple items and have them all shipped at a lower rate, I spoke with someone (in another country?) who was nice, but knew no answers to my questions about shipping. I wish I could actually have talked to a person on site."

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