ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.29/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.89/5
Customer service:
3.92/5
Return/Replacement policy:
3.93/5
Featured Review


Verified
5/5

2023-03-19

Exceptional Company

"Great pricing and easy to use website made ordering a breeze."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-03-18

"Got it on time, exactly what I order"


Verified
1/5

2023-03-18

Item not Delivered

"The shipping company (USPS ?) did not deliver. So looking for a refund and will order through a different vendor "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-03-17

Fantastic people and products, slightly slow system

"The faucet handles I ordered are flawless, I'm very pleased overall! Once the package was shipped, it showed up almost immediately, and was nicely packed to keep the product safe. Processing the order was slow (3 weeks). However, when I reached out to inquire about my order, the company was immediately responsive and got my order moving to me in 3 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-15

best seat in the house

"return purchaser,very good experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-03-15

nice and clear

"nice web site, very clear and friendly user, fast checkout"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-03-15

Great Company

"Concise product description and prompt shipment!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-03-14

Very easy to order the part

"Very easy to order the part. Great Service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-03-13

Great Experience

"Very pleased. Able to provide a part for a kitchen faucet that is no longer produced. Very quick shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-03-13

complicated tracking, otherwise good

"tracking was a huge problem, comms. w/ seller were okay, product was good, delivery time was as expected"


Verified
5/5

2023-03-08

Great job

"Excellent service, fast delivery, good price."


Verified
1/5

2023-03-08

Run far far away

"This has to be the worse company I have delt with in years. I am missing parts from my order and cannot get it resolved. 4 emails and 4 phone calls to customer support ( which sounds like they are overseas and do not care) and cannot get an update. Even speaking with so called supervisors. There is no way I would ever order from this company again and I would advise you do not either. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2023-03-08

Product hadn't shipped by delivery estimate

"Item was not in stock though website said it was. It was estimated to be delivered by days ago. I reached out. It never shipped. They didn't actually have the item in stock and didn't know when it might be in stock again. So the automated system connected to their website was out to lunch. Order cancelled. No big deal in this case. "


Verified
1/5

2023-03-07

Backordered for over a Month

"We placed the order on February 1st and have yet to receive the cutter, or hear from customer service. We did receive the email with this link for a review of the product and Company so here it is!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-07

Intake covers

"Just what I needed, came in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges