"MJ was very helpful in tracking my order and ensuring I had the latest tracking details and number. Thanks MJ."

"They did not correct the issue and then cancelled my transaction "

"Website was easy to navigate. Product was good, and it came in a timely manner. "

"Easy to order, came quickly!"

"My order seemed to be delayed reaching me. Sent an email regarding shipping status and within a day heard back from MJ with an update; delay was from warehouse. Once item was received by company, shipment went out without any further delays. MJ kept me posted. That is great customer service! "

"Best price around even with shipping "

"First, I never received any update regarding my order, past the order acknowledgement. Second, after three days, I called and was told my order was out for delivery that day, but I never received any tracking information as was suggested when I ordered the parts. The order did arrive as suggested. Third, when the order did not arrive on the day suggested it would happen, I called again and was told again, that the order was out for delivery, again, that day. I asked for a tracking number and asked that the tracking number be sent to my e-mail address. The order did finally arrive on the second day of being told it was being delivered. However, the Toro manifold heads were supposed to come with filters. The filters were not included. Thankfully, I had some to use. All in all, the communication from the company is terrible and the order completion is also terrible. I doubt that I will ever use them again, nor will I recommend to anyone that they use them. "

"Website was easy to use as a guest. Order was packed and shipped quickly. The listed lead time was 2-3 weeks, I received my order in 1 week. Thanks for the great service. "

"I had trouble finding a replacement handle for our Moen shower faucet. Not only did I find it on PlumbersStock.com, but it was reasonably priced as well!! I had to speak with customer service at one point (spoke with Mia), and the service I received was outstanding!!"

"Great product, great price and delivered quickly for free. Couldn't be more pleased."

"Our new Gerber toilet replaced a 70’s wall-mounted piece of junk that took 7 gallons to flush! Our new Gerber was shipped promptly, was well packaged and it works great! Absolutely worth the upgrade!!"

"Placed my online order and the following day I tried to log into my account that I created at checkout and received a suspicious IP activity warning. I waited another day to log into my account only to find out my account login info was incorrect. It was correct! There was no tracking email but the chimney adapter I ordered was delivered quickly. "

"I purchased a Trophy Strike Ice Auger for fishing, that company went out of business and without a replacement battery my Auger would have to be put to rest after a few years. After extensive searching I was able to find it at a reasonable price with you guys. made my day!!!

A battery is cheaper than a new auger. "

"Will be here at this website back to buy more things "

"I ordered a Jones Stephens C002WD00 White Elongated Wood Toilet Seat from PlumbersStock. I noticed at checkout that I had the option of adding $0.98 to the price in order to secure shipping insurance from Route.com. This field was pre-populated and checked, and since the extra cost was low, I went ahead and bought the insurance. When the toilet seat arrived, I was glad that I had purchased the insurance. The toilet seat had been so poorly packaged by PlumbersStock that it arrived damaged in two places! I filed a claim with Route, and after I supplied pictures of the damage, they quickly approved my claim and ordered a replacement toilet seat from PlumbersStock, to be paid for by them. And here is where the ordeal started. In processing the Route re-order, PlumbersStock attempted to bill the credit card that I had used for the original purchase. Luckily for me, that card had been replaced during the interim with a new one with a new expiration date, and so the card was denied. When PlumbersStock contacted me via email asking me to provide them with updated credit-card information, I tried to explain to them, both via email and two phone calls, that this order was being placed by Route on my behalf in order to replace the original toilet seat that had been damaged in transit. Neither the person I was conversing with via email nor the people I spoke with on the phone could seem to grasp what I was explaining to them. Remember that it was the PlumbersStock website itself that had brought Route.com into the process! Now, the company seemed clueless about how to deal with a Route re-order. Route made three attempts to place a replacement order with PlumbersStock. All three were rejected by PlumbersStock. In the end, Route resolved the claim by refunding me directly for the cost of the original toilet seat (minus tax and shipping cost). So, as I write this, I find myself with a damaged toilet bowl seat and only a partial refund of what that seat cost me. When I complained about this state of affairs directly to PlumbersStock, the answer I got back was, "Sorry for your inconvenience." Nothing more! I will never deal with this company again, and urge you to avoid it at all costs!"