ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.29/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.88/5
Customer service:
3.92/5
Return/Replacement policy:
3.93/5
Featured Review


Verified
5/5

2022-04-01

Ordered 3/4 curb Stop

"Found online. Ordered. Arrived approx 7 days later. Plumbing supply house stated 18(!) Week delay. Installed today. No negative issues to report. Performs as expected. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-04-14
A rep from PlumbersStock, Annabethc, has responded:

“Thank you for taking time out of your day to write a review. We greatly appreciate it!”


Verified
4/5

2022-03-30

Finally got my order

"I am giving 4 Stars because I did finally get my order and the part is as advertised and OEM. However, they said they would email me when it shipped they did not. Their website told me my email was not correct even though that IS the email they sent the initial order receipt. Took longer than expected and radio silence from them until I posted a bad review. I guess that is how you get their attention. Again, I got the correct part and the price was good, but not sure if I would order here again or not. I am on the fence. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2022-03-30

Not user friendly

"Had to re enter information repeatedly "


Verified
1/5

2022-03-28

Wrong part, burden of return for refund, no communication

"First they sent me a non shielded coupling which is not what I ordered, and it took forever to get here. My project is time sensitive and held up on this one part. I called wanting to know if they even had the correct part and they said they didnt know, but to get my refund I would have to ship the wrong one back to them. So I go buy the correct one on Ebay for more money, and who did I just buy it from? OH GOD its plumbers stock on eBay. If they dont have the part and are leaving overpriced ads up it shows that they truely just dont give a sh*t about people, and are sloppy negligent failures. I asked them on eBay if they really have the part and to my surprise im just waiting for a response. I would have given 0 stars if i could. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-03-28

Did the job, but not what was expected

"Item shipped promptly and arrived quickly; but it did not match the picture on the website. It did the job (functionally, it was the same thing, but not the same design: it was a repair clamp), but was not the value that it would have been if what was shown had been what I actually received."


Verified
5/5

2022-03-27

Great Company

"Received the item I ordered quickly and at a good price. I would do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2022-03-27

UV light for HVAC

"Super great price on the UV light I needed and will buy again but never got a notice that the light shipped so no tracking number. It just showed up one day over a week after I ordered it. I will still buy from them again, price was over $25 cheaper than the other site I was buying them from."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-27

"Good price and you take PayPal."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-03-25

Great!111

"Love this place❤️❤️ Yey!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2022-03-25

How did “IN STOCK” when I ordered become backordered with a month delay?

"I ordered specifically because it was IN STOCK. After immediately being told, “ Your order has been placed! You will receive another email with tracking information when your order has shipped.” With no communication after a week, I asked and was told, “ Your item is on backorder and will be shipped out in mid or late April.”

Not good.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-03-23

Keeps us comfortable

"I keep these valves on hand to keep our three geothermal heat pumps running. I had to use my last one about 5 months ago so I checked back with plumbers stock to get them as I normally do. Not to be had!!! I would not get on a waiting list so I keep checking back. Today I got lucky. If the Chinese cut us off I don't know if there is another go to slow closing valve that is reliable. The only thing for sure is the price keeps going up. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-03-23

Awesome!

"it was a very smooth and simple purchase for a great product. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-03-20

Quick

"They shipped the same day ordered. And that was a Saturday."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-03-21
A rep from PlumbersStock, Annabethc, has responded:

“Thank you so much for your order!”


Verified
5/5

2022-03-20

Satisfied

"The company delivered the item ordered in good condition and did so quickly."


Rep reply posted 2022-03-23
A rep from PlumbersStock, Annabethc, has responded:

“Thank you and we appreciate your generous feedback. We strive to do our best for our customers.”


Verified
5/5

2022-03-20

Easy to shop website

"I found it very easy to find the Ridgid product I wanted and the checkout was fast and easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases